I NEED HELP ASAP!!!!!! I just got a virus... I need to know how to do the system restore... Nothing else seems to be working...
2006-07-29 23:44:46 · 9 answers · asked by Shadow 3 in Computers & Internet ➔ Security
It's a trojan... And I should be safe until I open it right? BUT I NEED TO KNOW!!!!
2006-07-29 23:47:09 · update #1
Go to start menu,all programs,then click on accessories then tools then system restore and follow instructions there in OK.
Thanks for the email & hope you have no more probs but go to www.grisoft.com and download free antivirus as someone else has said and 10 points for best answer would be nice ?.
2006-07-29 23:51:29 · answer #1 · answered by Anonymous · 10⤊ 1⤋
ok so you know you have a trojan virus, your antivirus program should have cleaned it automaticaly. if not it may have placed the file into quarantine. so remove it from quarantine by deleting it. this should remove the virus.
if not then go to www.trendmicro.com and run an online scan.
I direct you to trend micro because that picked up an infection that symantec and mcafee failed to find.
as a last resort the only way to be sure would be to repaire your system by running a system back up and selecting restore and have your back up set available.
normal system restor simply will not remove a trojan virus on it's own.
you normally run system restore from the start menu accessories. and follow the instructions.
2006-07-30 07:00:03 · answer #2 · answered by thebestnamesarealreadytaken0909 6 · 0⤊ 0⤋
Be informed that System Restore doesn't remove the Virus from the PC. Please visit the link below to download and run the Virus Removal Tools which removes the Virus installed in your PC.
http://www.symantec.com/home_homeoffice/security_response/removaltools.jsp
2006-07-30 07:17:55 · answer #3 · answered by vijju 4 · 0⤊ 0⤋
DOWNLOAD, UPDATE AND RUN EACH OF THESE. They are all free.
Antiviral. (free)
AVG free. Excellent protection available from: http://www.Grisoft.com
Don't use two antiviral products together as they may be incompatible. If your Antiviral trial has run out, then remove product from your computer and get the AVG installed.
Anti-spyware (all free)
Essential products are: Adaware SE from: http://www.lavasoft.com
Spybot SD http://www.safer-networking.org/en/spybotsd/index.html
Spywareblaster http://www.javacoolsoftware.com/spywareblaster.html
Windows Defender - from Microsoft downloads.
Spycatcher
http://www.tenebril.com/consumer/spyware/spycatcher-express.php
PC starter kit at download.com 20 of the best recommended programes for people new or less advanced in computers. Check all three pages, at bottom see Security/Tools/Fun
http://www.download.com/PC-Starter-Kit/2001-12350_4-0.html?tag=dir
C Cleaner.http://www.ccleaner.com/
This will tell you a lot about what is on your computer, such as running programmes,cookies, History, settings etc. and will help you clean up and remove unwanted items. Be careful how you use it as it is a very powerful programme and you should read the help index before you do anything with it.
2006-07-30 06:57:30 · answer #4 · answered by Mordak 5 · 0⤊ 0⤋
system restore won't help,get an antivirus
2006-07-30 06:49:08 · answer #5 · answered by b 4 · 0⤊ 0⤋
ur computer should have come with a restoration cd! the same thing happened to me!
2006-07-30 06:49:49 · answer #6 · answered by chris 3 · 0⤊ 0⤋
try to check your pc with any antivirus .before checking you should stop your system restore.www.greatis.com is site for RegRun antivirus and it is free .I found great help to use this antivirus and it is also capable of checking registry and spyware.
2006-07-30 07:23:19 · answer #7 · answered by porag 2 · 0⤊ 0⤋
Buy a new computer. It's a total loss.
2006-07-30 06:50:17 · answer #8 · answered by rastus7742 4 · 0⤊ 0⤋
sorry don'y know how to handel computer viruses
2006-07-30 06:47:52 · answer #9 · answered by Diamond Freak :) 4 · 0⤊ 0⤋