how 2 handle difficult customers?

Answer 1

try

Answer 2

it is never easy to handle diffcult customer nowadays as most company emphasis on " Customer is always right" policy.
Even they are diffcult to handle, we just need to be patient and listen to what they wants/nags. We can't show tt we are not happy with them. So just put a false front by smiling at them making them feel like tt they are the king. Even if U r in a bad mood U can't just start a fight with them bcoz they are being diffcult, what u can do is just to bear with it.

Answer 3

"Customer is always right" very true. If you want to make a living dealing with customers then you have to tolerate whatever request and give them the best service if you can. If, you cannot make it then you better change your career, simple.

Answer 4

relies upon on how a lot leverage they have on you. as long as they're "purchasers", likely you're operating there and are obligated to serve them. At my pastime, even if, that does no longer mean I even ought to shoot the **** with them any further than it takes to get them their ice cream (I artwork at an ice cream stand). at the same time as they're rude to me, or perhaps brusque, I merely supply them besides the reality that they ordered without a be conscious. on the different hand, purchasers who educate their manners (as astonishingly few do) frequently get the time of day and some small communicate from me. In my line of work, once you're powerful (as i'm, partly because scooping ice cream is on no account demanding), no shopper is somewhat confusing, through the undeniable fact that is, in the top, my pastime to serve them. P.S. If Melissa's suggestion falls by and also you need to't "kill them with your kindness", you could continually attempt the appropriate ploys of "kill them with silverware" or "do not kill them yet cause them to favor they were under no circumstances born". P.P.S. you have become better germane suggestion in case you had proper your occupation.

Answer 5

Don't show them they are a pain or being difficult just do your job and get them finished in your shop so they can leave .simply just put asmile on your face when you know they are getting to you. It just shows people you are so strong and can cope with a lot of things in life.

Answer 6

well where i work the policy is customers are always right
wrong.......some poeple are just plain assholes so if you get one of those who u cant statisfy ask them to leave if they dont call 50

Answer 7

1st, ask what is their enquiry about.

2nd, think of the negative impacts the enquiry has on the customers.

3rd, think of the solutions.

admirer

Answer 8

Kick them out. They can badmouth your business all they want but most people will know that they are nobs and won't give it much merit.

Answer 9

show them the door