I have a question about my computer monitor.?

Question

Every few minutes the screen goes black. The monitor does not shut off. The power light is still on when it happens and everything is connected. When it goes black I turn the monitor off and then back on and it works for another few minutes and then it happens again. It's is less than a year old. Anyone know what the problem may be? Thank you.

I don't think it has anything to do with the screen saver because it happens when I'm in the middle of typing something or using the mouse.

It is a MAG Innovision

Answer 1

Time for a warranty claim.

First, switch monitors with another computer. If the problem moves to the other computer, the monitor is at fault. Replace the monitor

If it stays with the computer, the computer is at fault. Replace the video card. If that doesn't fix it, replace the motherboard.

Answer 2

Check your manufacturers support website for this problem. Note the model number and type. See if it is in a FAQ or something. (To find your manufacturers website use a search engine and the brand/model name).

If it isn't, and a quick search of their website doesn't show it, they're customer support service department should have an email and you should still be under warranty.

It could be your power settings (most likely on monitor but possibly by windows), but unless you have a different monitor that doesn't do this, it's kinda hard to tell. If you post a hardware question, you should generally include a model number, the type and the manufacturer so we can better advise you.

Answer 3

does it go black after you walk away from the computer?
if so, it's probably going into hybernation mode, or stand by. it could be set for as little as turning off after one minute or no use!

go to your desktop, right click the bg, until you get display properties, click the screen saver option, then go to power settings, click power...

now, where it says turn off monitor, go to never, or go to 20 mins or whatever you'd like.

This option is so, if you dont use your computer for a certain amount of time, it will turn off the monitor, or put it into standby,
you dont have to turn off the monitor, and turn it back on, all you have to do, is move your mouse around and it should turn back on.
I have mine set to 20. Give it a try. If you need more help, email me.

Answer 4

could mean that your connection from the "monitor" to your "computer" might be messed up. if its missing atleast 1 of those spike things on the conection....buy a new one.
maybe the insertion port on your computer might be dirty (the hole in which you plug in the connection).
might be that your monitor settings might be a little off. (right click and go to "propeties" on your desktop....(just on your wallpaper or somthing not on a file) and adjust it on "settings".
buy a new monitor
call GeekSquad or take it to where they can repair it
or probably that old dude has a point "somthing about your scrensaver and your monitor being on shut off mode"
"my bad that i kind of typed in stupid but i dont know how smart you are?"

Answer 5

You have a screen saver plus the monitor has an auto-shutoff and when they both activate, it's locked up.

Answer 6

Go to your control Panel and then select Power Options and in there, you will see shut off monitor. Go to the drop down list beside it and scroll down until you see select never and select it.

Answer 7

2 words- screen saver

Answer 8

make sure it is not set to go to sleep too fast
turn that off in the software and see if that helps
it shouldnt turn off if you are using the keyboard or mouse

since it is so new it might be defective.
can you take it to the store where you bought it?

Answer 9

Might be a good idea to call the PC guys, its still under warranty!!

Answer 10

a fault due to something over heating perhaps call manufactures and ask for help .