When you call a company and a recording comes on to say...?

Question

"this message is being recorded for quality purposes". Do you have the right to that recording if you need to prove something later on down the road?

Answer 1

Only if you have filed a lawsuit against the company and/or party where the recording is a piece of evidence. Your lawyer can file a disclosure petition, and the other side must turn over all evidence relating to the case. If they do not, they are in contempt of court and could face some other serious charges.

But good luck on that. . . Thr recordings typically state "this conversation may be recorded for quality assurances", which means they may or may not be recording it. They could deny that it was recorded, and be within their rights.

Answer 2

First, the recording says 'this call MAY BE recorded for quality purposes'. Your call may not have been. Even if it was, there is no requirement that it is kept. You can legally subpoena the tape, but there may not be one when you need it. If you expect at the time of the call that you may need a tape down the line, make your one tape. Laws regarding taping phone calls vary, but as long as all parties know the call is being recorded, it is legal everywhere.

Answer 3

Your atty can subpoena it. There is a large chance that it has been erased...especially if its something you can use against them