Has anyone filed a complain with BBB?

Question

if so did they help you resolve your problem?

Answer 1

I had a problem with a refund at Best Buy. I had an opened box fee that came out to be $14 and the total price of the software I purchased was $21.97. They told me that since I opened the box, which had items missing that I would have to pay that open box fee, if I wanted a complete refund.

So, after writing to BBB online and filing my complaint, I received an APOLOGY letter along with a gift card for $30. So, YES!!! BBB does work for you.

Answer 2

Yes, I have filed a complaint with the BBB. The builder of my house was really slacking on fixing a water entry problem where my garage door meets the concrete. He continued to tell me things were tight and made all sorts of other cheap adjustments while I kept telling him that the asphalt and concrete at the garage entry was sloping towards the house versus towards the driveway and that's why water was leaking into the garage. I sent in a formal complaint to the BBB and they contacted him to let him know that if he didn't fix the problem that they would list it on their website. Within a few months he came out and cut a big chunk of asphalt and concrete out and created the proper slope for drainage. I am certain that if I had not contacted the BBB that nothing would have ever been done and there would be water in my garage forever.

Answer 3

Yes. They contacted the company and a management rep from the company contacted me within 2 days and settled the issue that I had. The company needs to be registered with the BBB though. Most large businesses are.

I had an issue with a well known computer and electronics company and their customer service reps. I ordered an item and it was guaranteed to be at my house in 3 business days. It wasn't, they cancelled the order without me knowing and then it took forvever to even fix the issue with the 8 customer service reps that were on the case. I ended up getting it on ebay faster and cheaper.

Answer 4

Yes, I was eating pasta salad at a very nice, quaint restaurant and there was a baby roach in the dressing! What made me mad was the server quiety apologized, no manager, no cook, no nothing! BBB now has a written complaint, they did send the restaurant a letter, and the sanitation people got involved and failed their inspection!

Answer 5

i have the same problem, i had abuse at my place of employment. my boss cursed the employees and told them they were worthless. one of the employees was overweight and he called her a "fat ***" and told her to get out of his face. our paychecks bounce, and are asked to hold our paychecks for at least three days and they still bounce. behind the employees backs he call them m-f****rs, and calls them lazy. his sister man handles the employees calls them names also, and is very degrading. what are we suppose to do? where can we get help? this is just a drop in the bucket of all the things that goes on. please give me answers!! i can tell you the place this is happening is the belrock country diner in belpre oh. there are several people who can and would verify what i am saying. the owners name is stephen null.