I joined a salon on a month to month membership. This is a "pay as you go" agreement, not an EFT. In other words, I didn't sign a contract obligating me to pay a fee every month.
When I signed up with this salon, they took my debit card number so that when I choose to pay a month's worth of membership, they can take it directly from my account.
Well, I decided to cancel my membership. I went to the salon and they told me that I have to call a toll free number, which I learned is for their billing company Affiliated Acceptance Corp. I called three times already, and each time there's a different excuse as to why they can't access my account to cancel it. The person at the salon told me that it shouldn't be a problem, if I don't go in to renew my membership for that month, they aren't supposed to bill my account. But I don't trust them and want to make sure they can't bill me. If I get a different debit card from my bank, can the salon still take money from my account?
2006-07-27 11:02:46 · 4 answers · asked by Anonymous in Business & Finance ➔ Other - Business & Finance
cancel the debit card now! Without that number,they cant do it anymore.New debit card number=NO NEW CHARGES!!
2006-07-27 11:07:15 · answer #1 · answered by Sherry H 4 · 0⤊ 0⤋
When you call to cancel. Make sure the give you a confirm number. That should be all you need. If you change you debit number that will stop them also. Try calling again , get comfirn number if they say you have been took off.
2006-07-27 11:10:18 · answer #2 · answered by Diana 6 · 0⤊ 0⤋
I would just close that account completely and open a new one. Or discuss this problem with your bank and see if there is anyway they can stop payment from this company. If it continues, bring the issue up with a Troubleshooter and take it public. They get scared once you go public. And, I wouldn't trust anyone again with my debit account informaton...especially in a spa. Good luck, I hope it all goes well.
2006-07-27 11:13:22 · answer #3 · answered by LIL' K 1 · 0⤊ 0⤋
No, as long as you tell the bank that you feel your debit information was stolen or being used without your permisiion, they can order you a new card that is going to have a differnt 16 digit # on it but will still be linked to the same account.
2006-07-27 11:15:04 · answer #4 · answered by Anonymous · 0⤊ 0⤋