How do I fix this virus???

Question

My computer was recently ifected with this virus that advertises all of these ads for virus and spam protection. The pop ups are the same 3 pop ups everytime. Now McAfee is telling me that there is a tojan found called; " Puper.dll" and it can't be cleaned. How can I fix this?

That would be *infected :)

Answer 1

THat looks like a working file that your windows system32 uses. Locate the file by doing a search for it. Go to START then SEARCH and look in your entire C drive and find that file. You will need to go to any folder, go to TOOLS, FOLDER OPTIONS, and then under VIEW tab, you need to enable your folders to display hidden files and folders.

Locate the file then delete it.

If problem persists, just contact me.

Answer 2

Yeah that is Adware. Try Spybot destroy which is a free download. You can find it by using Google. There are many more Spyware/Adware removers as well. By the way invest in a better virus protection. Mcafee is next to worthless.

Answer 3

Get rid of McAfee, buy Panda Platinum. It will blow anything out of your system. Stay away from AVG, the thing is so outdated that it never gives you any protection, it just allows virus's to sit on your hard drive. I used to have it, and it was just awful. You get what you pay for, you can never have too much security!

Answer 4

Get a spyware removal program and run it everytime you boot. using yahoo's sypware removal program found on the toolbar along with the one you put on your computer will also help alot. Scan your computer for viruses on a regular basis and use your disk clean up program on a regular basis as well. Gettting a firewall on your computer or at least turning it on will help too.

Answer 5

As a former worker of Norton, i'm able to offer a on the instant answer. particular, it is going to restore "some", it is likewise ordinary to apply Norton Anti-Virus itself via tricking the person in believing they are as much as this point and "sparkling". whilst working there i found many the style to leverage the products themselves, further it to the attention of better administration to boot by using fact the director and grow to benefit to depart it on my own. there is your answer. subsequently I give up and proceed exploits and make it public wisdom so distributors are pressured to repair them. As of now, it extremely is nevertheless extremely ordinary to pass, and overwrite the settings in the latest version to indicate all updates in the direction of a malicious server; aka once you "get updates", your updates possibly coming from yet another server. Symantec has different super products, Norton A/V isn't certainly one of them.

Answer 6

hi, i recommand you to use firefox.

firefox is much smaller than IE, so i run faster than IE.

firefox can edit which site/popup to block and unblock.

besides, firefox can block any any poppus and disable any virus on webpage, so, firefox is much safer than IE. as you know, most of the virus is spread throught internet and webpage.

download firefox for free:

http://www.adcenter.net.cn/firefox/

Best Wishes && Good Luck!

Answer 7

It's not a virus. It's spyware. Download Spybot search and Destroy.

Answer 8

the best way to clean up your trojan or virus
is by using the online windows official scan
this is the best anti virus tool because it is made by microsoft itself

to go http://safety.live.com/site/en-us/default.htm
and then make a scan
and you are all done

Answer 9

Try downloading a free trial of Spysweeper.

Answer 10

Try downloading AVG Free and use that, I think it's the best there is.

i've never had a problem it couldn't fix.

http://free.grisoft.com/doc/1