Please list the steps you'd take to start a BPO?

Answer 1

0. Form a credible management team with at least some industry experience.
1. Obtain equity financing sufficient to run the skeleton of the company at least for a year without a dime in revenues.
2. Identify the location and clarify expansion options; procure the first round of capital equipment (computers, telehones, etc.)
3. Recruit the U.S. and European sales teams; conduct the first round of "production-line" workers hiring.
4. Land first few contracts and work them.