Anyone here a computer genius? My computer has an issue some type of virus i think. This icon keeps poping up and it says my computer has detected spy ware to download this program to install protection tools. Which i know is crap.
I need someone to walk me through step by step to fix this problem. I can only open up certain windows and i do not know how to delete it or to fix it if it has done something to my computer.
Please help i have aol instant messenger to anyone who can walk me throught his email me if you CAN FIX this and i'll send you my aim address
Thankyou so much
2006-07-27 02:51:51 · 8 answers · asked by christina g 3 in Computers & Internet ➔ Internet
Christina..
whatever virus application you have, I suggest you replace it with AVG Free. It works best IMHO. Then install arovax and run through the automatic scans/repairs it does when it loads up.
I am to assume you have spyware, and this should take care of it.
http://free.grisoft.com - antivirus
http://www.arovax.com - spyware
also, wouldn't hurt to install microsoft antispy
microsoft.com
im me in AIM (zeropointe01) if you need a step by step for this. I'm a bored network admin at work with nothing to do, and would have no problem walking you through this. :)
2006-07-27 02:57:00 · answer #1 · answered by zeropointe01 3 · 2⤊ 0⤋
Go to
www.download.com
download and install SpywareBlaster 3.5.1
It is freeware, works with all windows operating systems.
Runs in the background from your start programs menu.
You do not even know it is running. It 'blocks' spyware before
it has a chance to enter your system.
All other answers you have received is good advice but adding Spyware Blaster is very good insurance against future problems.
Your problem is spyware. Until you remove it, you will have problems.
>> If you use Windows ME or XP, the software has a feature, i.e. System Restore. Go into your Control Panel, System and disable this feature. Shut down the computer. Restart computer then run your anti-virus and spyware software. After all is complete, shut down computer. Wait a couple of minutes. Restart. Go back to your System settings and re-enable System Restore. This will establish a 'new and clean restore point.
Usually, virus and spyware will take up and reside in System Restore files. Disable the feature erases all previous restore points thus eliminating anything that should not be there.
Go to your internet tools and delete all cookies and all files including 'off-line' files. This will empty the cache files. Next click on Start / Search / Files and Folders (type in) *.tmp. Click edit and select all if any are found. Click on file then delete. Click on YES when prompted. *.tmp files are temporary files and are not needed.
2006-07-27 03:25:36 · answer #2 · answered by FES 3 · 0⤊ 0⤋
this is a problem caused by spyware to avoid this plz download spyware dr .this software help yu,it has a online checking facility.but he virus is yr problem the best remedy is donloading kaspersky anty virus 6.0 .this is a complete package which controls all operations of ur computer ,it avoids virus,spywares,rejisry crashes ...
the serial no os version 6.0 is FHJ4S-R1XEX-5BW3T-JYEKB.copy it and activate through iternet ,this key has a liscense up to december 06
2006-07-27 03:05:31 · answer #3 · answered by sharon h 2 · 0⤊ 0⤋
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2016-11-26 02:31:40 · answer #4 · answered by baty 4 · 0⤊ 0⤋
You are correct that what you have is adware. Good job in not being an idiot that would click on random things, you're a head of the game already. Now for fixing it:
http://www.download.com/3120-20_4-0.html?tg=dl-20&qt=adware%20removal&tag=srch
I would suggest Spyware doctor. Install, run, wait, delete.
If you can't get the link, www.downloads.com, seach for "adware removal"
2006-07-27 02:59:38 · answer #5 · answered by valsacar 4 · 0⤊ 0⤋
Download Spybot and AdAware.
You can get both from download.com
Install and check for updates, then run each program.
Those two programs combined will get rid of most spyware and adware.
Your problem is not a virus, it is spyware.
2006-07-27 02:56:19 · answer #6 · answered by Doogie 3 · 0⤊ 0⤋
First thing first...
Do you have anti spy ware program(s) and anti virus program(s) [don't actually post the answer]
if you do run them.
if you don't see links at the bottom.
download each of them, and then run them.
I suggest doing the AVG first...
Hope this works for you
2006-07-27 02:55:58 · answer #7 · answered by . 3 · 0⤊ 0⤋
you got an ugly adware. install spybot search & destroy, this program can remove it from your PC.
that's the official homepage of Spybot
http://www.safer-networking.org/en/download/index.html
you haven't to download program updates. once installed the program can do it itself, just click the button "search for updates" then check all the boxes and click on install.
2006-07-27 02:57:05 · answer #8 · answered by moonlightdancer_72 6 · 0⤊ 0⤋