What r the Minimum Equipments required to start a Call Centre Business? Is this Business Profitable?
(Planing to start one. Has some knoweledge in computer.)
2006-07-25 23:43:12 · 3 answers · asked by water color 2 in Business & Finance ➔ Other - Business & Finance
The best routes to take are to research the process of starting a business as well as the industry you're interested in.
I recommend checking out the SBA, Entrepreneur, The Start Up Journal & Nolo. All 4 are great informational resources for the new/small business owner. I posted links for you in the source box.
Associations may be a good avenue to explore. These organizations will address many of the thoughts, questions and concerns you'll inevitably have as well as many you haven't anticipated yet. See the source box for some relevant links.
Research, research, research – this cannot be stressed enough. Read as much as you can about the industry. Here are some book titles that are relevant:
* The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center by Keith Dawson
* The Executive Guide to Call Center Metrics by James C. Abbott
* Call Centers For Dummies ® by Réal Bergevin
* Call Center Operation: Design, Operation and Maintenance by Duane Sharp
There are plenty of free informational resources out there. Check the source box for links to articles.
Hope that helps! I wish you much success & happiness in all your ventures!
2006-07-26 06:53:40 · answer #1 · answered by TM Express™ 7 · 0⤊ 0⤋
you must first live in India within a 60 mile radius of Mumbai and in order to be profitable you can only pay $2.50/hr in wages
2006-07-25 23:48:23 · answer #2 · answered by Czech_Mark 3 · 0⤊ 0⤋
It depends on the type of call center you want to open. Many big companies outsource their call center work to other big companies so that they can focus on other activities.
2015-12-08 16:28:49 · answer #3 · answered by ? 2 · 0⤊ 0⤋