I just got my monthly statement from paypal I had been charged 9.99 a month for a service that I dont remember signing up for, I have used i-tunes sinces its inception, where there is not monthly subscritpion fee. Has this happened to anyone else??
2006-07-25 11:51:58 · 9 answers · asked by Anonymous in Entertainment & Music ➔ Music
no it has not. after your free 7 day trial you have to tell them you do not wish to use the service anymore or they will assume you do. just cancel!
2006-07-25 11:56:27 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I tunes should be completely seperate. There should be a phone number on your bank statement from the Napster service center. Call this number and tell them you didn't know you were being billed and ask them to cancel whatever service they are providing and also ask them to reimburse you for every month of service that you were billed for. I had the same thing happen to me once with something else online. They are really sneaky sometimes. Remember that you need to ask them to reimburse you specifically, otherwise they will probably tell you there is nothing they can do. The company that did it to me was very good about reimbursing me. It should be okay.
2006-07-25 18:56:57 · answer #2 · answered by Tact is highly overrated 5 · 0⤊ 0⤋
Well I once had a charge on my credit card for some service I had no clue what it was. I called the 800 number listed on my bill and talked to customer service. They refunded the entire amount.
I would contact both Napster and Pay Pal customer service and I'm sure you'll get your money back.
2006-07-25 18:56:30 · answer #3 · answered by siamcatp 4 · 0⤊ 0⤋
Napster has Napster To Go and it's $9.99 a month. Jsut call them and cancel it. Someone's either using your credit card, or they entered the wrong credit card number.
2006-07-25 18:55:26 · answer #4 · answered by pamela_d_99 5 · 0⤊ 0⤋
No, it hasn't happened to me before - but I would recommend calling your bank to cease any future charging and then call Napster to cancel whatever it is you may or may not have signed up for - then have them issue a refund for services not rendered.
2006-07-25 18:54:43 · answer #5 · answered by MJ 3 · 0⤊ 0⤋
napster is a pay service. you must have signed up at some point - otherwise they shouldn't even have your card's information.
talk to their customer service and get it sorted out, asap.
2006-07-25 18:54:50 · answer #6 · answered by Anonymous · 0⤊ 0⤋
sorry no but, it sounds like a small case of identity theft to me either that or a small case of amnesia but it really sounds more like someone got your info since even with amnesia you probably wouldn't sign up for a service you don't need
2006-07-25 18:55:21 · answer #7 · answered by thisis j 2 · 0⤊ 0⤋
It sure did and all I did was check out there site.. Had to go to the bank and stop payment.. Your friend in Tennessee...ROB
2006-07-25 18:56:33 · answer #8 · answered by Anonymous · 0⤊ 0⤋
uh oh, call them up right now and tell them you want them to refund all the money they've charged your account! they probably got you to sign up for something withoot realizing it. don't let them get away with it, k? good luck!
2006-07-25 18:55:22 · answer #9 · answered by dandelion86 2 · 0⤊ 0⤋