I have a contract with Vodafone and they have notified me today that from 1 September 2006, picture & video messaging will no longer be part of my bundle.
I feel this is a significant change to the service I originally signed up to but am still locked into a contract.
I know that English consumer law can be quite favourable for the consumer and wonder if that is the case in this instance.
2006-07-25 00:40:32 · 5 answers · asked by harrysdevotee 2 in Politics & Government ➔ Law & Ethics
Just to note, I will still be 'in contract' until January 2007. Ideally I want to terminate contract due to this change so any help with specifics in English consumer law would be appreciated.
2006-07-25 00:49:26 · update #1
Read your contract thoroughly, Do they mention a reservation of rights to alter the service? If they dont do they expressly say that P&V messages are included? I they dont mention either i would say you may have something. Now i'm not a soliciter, Im a law student (and albeit i dont do contract law or consumer law until next year) But obviously they are obligated to honour the contract. I think they will put something in about the service possibly changing and in signing the contract you agree to allow such changes blah blah, and by doing so they are still honouring the agreement. Read the contract through thoroughly, and if you find no mention of either, take it into a vodafone shop and speak to somebody. Goes without saying, but by no means let them keep the contract, let them photocopy it (have a p/copy yourself aswell incase they do try to tamper the original) And they will have to honour it, and they know it.
2006-07-25 11:02:46 · answer #1 · answered by Master Mevans 4 · 2⤊ 0⤋
Changing the fundamental terms of a contract, without the other side agreeing, would render one in breach of contract. Unless, of course, the original contract included clauses which allowed those variations to be made.
Unless you signed a contract giving Vodaphone the right to remove video and picture messaging at a later date, you would not be bound by a contract that they themselves had already breached.
2006-07-27 10:23:55 · answer #2 · answered by Veritas 7 · 0⤊ 0⤋
Its small print time for you I believe, if the fixed term of your contract you origionally signed up for has expired by september I am sure you will find a little passae to the effect of, we reserve the right to change the benefits and products you have subscribed to either with or without notice.
2006-07-25 00:46:10 · answer #3 · answered by g8bvl 5 · 0⤊ 0⤋
To get out of the contract you will need to prove that they have either not met their obligations under the contract or have defaulted on the conditions. I suspect that their lawers have checked this out to prevent such happening but it is worth you reading all the terms and conditions to be certain
2006-07-25 00:57:08 · answer #4 · answered by Anonymous · 0⤊ 0⤋
I'm glad you asked...because it has happened to me several times. To me, they are violating our original agreement. This might be a good one to take to congress and before our lawmakers...because we all know, it certainly doesn't work in reverse. We should be offered a right of refusal for a service that has changed their terms...terms you might not want.
2006-07-25 00:47:43 · answer #5 · answered by riverhawthorne 5 · 0⤊ 0⤋