Found out that this TV infomercial scam works this way: They send you 2 orders for every 1 you order & of course, charge you for two. Then to get your money back, they make you pay for return shipping! I found others via internet search (infomercialscam.com) that had the same thing happen to them. Am I obligated to return their extra product at my expense when I didn't order it?
2006-07-24 12:37:18 · 4 answers · asked by Just Ducky 5 in Politics & Government ➔ Law & Ethics
There was no one to talk to when the order is placed. It is all by automated computer system, which confirms that one order of floam was made, and then at the end of this 20 minute spiel, they say "Thank you for your order of 2 sets of floam." The phone # they gave is always busy (conveniently) as well as it is long distance. However, I do have a documented email I sent to them the same day that denies I ordered 2. Is this enough paperwork?
2006-07-24 12:50:26 · update #1
She's right -- if you didn't order it, it's yours -- with a caveat: You have to be able to prove that you didn't order it. Otherwise it's their word against yours. If you still have the original paperwork, you're good. If you talked to a person on the phone, and you still have the reference number, you should call and check with them about your order. But if you have no proof that you didn't order two, and they have (obviously faked) documents proving that you did, you're on the hook to pay for it.
2006-07-24 12:42:02 · answer #1 · answered by Anonymous · 3⤊ 0⤋
If you do not check a company before entering into a transaction, you could lose your money, time and credibility. Some widely used resources are the Better Business Bureau (www.bbb.org) and the national fraud center (www.fraud.org) these days, you can easily find out more about a company using the internet in a few minutes. From a company's website, you can details about its ownership, how old the company really is and feedback from the company's customers.
You can find more detailed information about a company at http://tinyurl.com/gtb89
2006-07-25 01:48:27 · answer #2 · answered by comptermind 3 · 0⤊ 0⤋
Contact your local District Attorney's office.
2006-07-24 19:52:58 · answer #3 · answered by Josie 5 · 0⤊ 0⤋
nope. If you didn't order it, it is yours.
2006-07-24 19:39:35 · answer #4 · answered by Anonymous · 0⤊ 0⤋