This will be the second time they charged me for book damage. The 1st time the book was water damaged, and I don't know why they didn't notice it before I checked it out. I didn't want to give them a hard time so I took responsibility for the damage and paid $20. After I picked up the second book, I got home and noticed the pages were falling out so rubberbaned it and returned it to the drop off bin because the book was on an embarrassing subject, now they want me to come in and talk about the book damage but I can't because of the book's embarrassing subject, and I know they always bring the book out of the back room to show me the damage before charging me. I hate the library...
2006-07-24 10:46:43 · 3 answers · asked by minif 1 in Business & Finance ➔ Other - Business & Finance
It shouldn't be embarrassing...I'm sure they heard and seen it all at the library. If you didn't damage the book you need to step up and present your case.
2006-07-24 11:03:47 · answer #1 · answered by ajimmer 7 · 8⤊ 0⤋
Library users are generally charged if books are damaged beyond repair, even if this is accidental. If your dog chewed up a book or dropped it in his water bowl while you were at work, you are still responsible for it.
However, poorly bound (and even well-bound) books that are heavily used often have pages that fall out under use and libraries should not charge users for normal wear. If this is the case, and it is usually obvious, point it out to the librarian in charge when he/she brings the book out to show you.
The topic of the book is immaterial. If damage that was not normal wear occurred while the book was in your possession, take responsibility and pay up. If not, tell your side of the story in a polite but firm manner.
To avoid future problems, take a good look through the books you intend to borrow and, if you find any damage, be sure to point it out to the person at the checkout counter and ask that they make a note of it on the book's record.
2006-07-27 04:40:12 · answer #2 · answered by msylvia0946 4 · 0⤊ 0⤋
Sorry, I've been using various libaries for almost 40 years and have never had them hassle me for damaging a book.
2006-07-24 12:51:27 · answer #3 · answered by Uncle Pennybags 7 · 0⤊ 0⤋