i have been with bt broadband for 2 years now,and have been happy with the service,except for the broadband helpline at the weekend when you are re-directed to a callcenter in india,and they cant speak english,never mind help you with broadband
what is your opinions on bt,and if you had to choose a alternative i.s.p who would it be?
2006-07-24 07:17:32 · 7 answers · asked by brianthesnail123 7 in Computers & Internet ➔ Internet
IF you against Indian call centres BT is better than most as they only use them outside office hours, Bulldog and Tiscalli use them all the time!
basically DSL broadband is nearing the end of its life in the next 3 years we will all have direct Ethernet connections where having a phone will be an option!!
Avoid Telewest NTL as these cable corps's are very unreliable but waitrose broadband gets Good report from which?
2006-07-24 07:23:53 · answer #1 · answered by Michael63 7 · 3⤊ 0⤋
bt broadbant...I am leaving after 1year I have bt telephone as well ..their charges are ridiculous I never use my tel, and last month someone had made a call to Thialand and Colombo?? I live alone and I never use my phone .because I live in a small place..when I phoned bt they made me out to being a lier..some times my bills have been £280 a month ..\I hve wrote to the directors 5times but no reply from him..I am changing to talk talk free telephone..you cant blame the call centre in India uk is just as bad
2006-07-24 14:47:43 · answer #2 · answered by veronica t 1 · 0⤊ 0⤋
I have to say ive tried wannadoo, ntl, aol, bt yahoo, and Bulldog.
All of those were crap for customer service etc.
The worst was bt yahoo because you cant understand the technical support (call centre in india)
The best was Ntl
2006-07-24 14:24:08 · answer #3 · answered by Anonymous · 0⤊ 0⤋
I like it a lot but the call centre in India can be a joke, they have little or no real experiance and when you go deeper with query they read something out from a book. Great way to throw them is ask for a supervisor and they will get you one then say you have a degree in IT. They soon panic and call you Sir and get someone in England to call you. ;-)
2006-07-24 14:30:15 · answer #4 · answered by angrybuthappy 2 · 0⤊ 0⤋
I'm ok with BT broadband. I've found their helpline (always India) helpful.
I'm OK with the cost, as I'm fabulously wealthy.
2006-07-24 14:22:38 · answer #5 · answered by Anonymous · 0⤊ 0⤋
It sucks, I had it for a while and it was the worst, continually disconnecting. After calling them out to fix it for the 20th time i give up and changed ISP to Ntl who are technically good but their billing is very annoying, haven't had a correct bill in months and they seem unable to ever get it right.
2006-07-24 14:27:31 · answer #6 · answered by Anonymous · 0⤊ 0⤋
i love broadband but i would rather have faster broadband who wouldnt ?!
2006-07-24 14:20:46 · answer #7 · answered by livingforjesus231 5 · 0⤊ 0⤋