I signed up for high speed att yahoo DSL ,I want to cancel my dial up SBC Yahoo.Can I do on line?

Question

I also want to keep my current e-mail address.Is it possible?

Answer 1

I found (hopefully) the answer to your second question, first. Click this link to be taken to the SBC Yahoo Help section that answers the question, "What happens to my existing Yahoo! ID after my service is disconnected or canceled?"
http://help.sbcglobal.net/article.php?item=3590

As for canceling, I'll paste a few items from the Help section that are the closest I could find...

How do I change my SBC Yahoo! Dial membership plan?
http://help.sbcglobal.net/article.php?item=426

How do I cancel a SBC Yahoo! Premium Services?
http://help.sbcglobal.net/article.php?item=6728

Deleting your account
http://help.sbcglobal.net/article.php?item=6712

How to suspend/delete a sub account
http://help.sbcglobal.net/article.php?item=455

Since I'm not sure of any of those, here's the home page for the Account & Billing section of Help:
http://help.sbcglobal.net/results.php?all=0&category=4

I copied and pasted each of those links individually; they weren't all in one place! But it's still not clear to me if any of them will be useful. (They don't seem to make it easy to cancel.)

If nothing else, here's a page where you can e-mail them.
http://help.sbcglobal.net/emailus_uverse.php

Or you could remove your credit card number from your account records... that should get an e-mail sent to you! Maybe it would have a useful link. :-)

Good luck.

Answer 2

I had an SBC dsl for a on a similar time as. no longer something yet hassle and that they could no longer restore it. yet having stated that, that replaced into the place i replaced into living. loads of hassle in that area and the telephone business enterprise had no clue. i eventually dumped them and went lower back to my cable modem. the costlier connections are as a results of fact of a greater robust bandwidth that helps quicker transfers.