I have this 4-5 year old Dell desktop and when I try to turn it on, a black screen comes up and it says that the boot volume is too big and I can't turn it on. I always have to restart it, but the same screens keep on coming up! There's always a black screen with a loading bar at the bottom and then a blue screen that tells you to restart. A computer uy says that the hard disk could be gone but I have all my important stuff on that computer like pictures. What should I do?
2006-07-24 04:12:56 · 3 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
Ah, the blue screen of death. If you know someone with WinXP, hook up your hard drive to their computer and retreive all you nead and clean up your hard disk through their computer. Then try rebooting it on yours.
Attempting to fix it with your 4-5 year old computer will take a lot more explaining. Since you have a dell, you should call customer service and ask them to assist you.
Good luck.
2006-07-24 04:16:19 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Take the HD out, and install it in another machine as a slave drive. Boot on that computer's normal system. See if you can access the info on the other drive. If it doesn't see the drive, it's toast. You CAN have the info recovered, but, it costs $500 and up for a company to do that.
2006-07-24 11:17:33 · answer #2 · answered by Quietman40 5 · 0⤊ 0⤋
i hope you backed it up. i had the same problem as you there aint a lot you can do. take it shop they can sort it out with special software
2006-07-24 11:16:06 · answer #3 · answered by Sandeep D 3 · 0⤊ 0⤋