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Hey I got the downloader virus on my computer. I ran virus scan in regular mode and in safe mode and it keeps saying that access to the file has been denied so it wont let me delete it. I even tried to go into the system 32 folder and delete the file while in safe mode and it says that the file is currently in use and can't be deleted. How can I get rid of it if I can't delete it even in safe mode. I really need help with this one so if you know the answer please help me. Cindy

2006-07-23 16:50:06 · 2 answers · asked by Steve 1 in Computers & Internet Security

Hey well I read up on the virus on Norton, but the directions they gave are what I did, and it didn't work so if anyone knows of the fix for it I'd appreciate it.

2006-07-23 17:02:36 · update #1

Thank you thank you thank you kill box got rid of it. I am so happy

2006-07-23 17:45:25 · update #2

2 answers

Try Avast antivirus (FREEWARE). Delete the virus in Safe Mode. Use KillBox in Safe Mode to delete the virus if Avast won't do it.

2006-07-23 17:10:59 · answer #1 · answered by Reston 4 · 16 0

well, you have to find the specific fix for the virus....but i can tell you that it wont let you delete it because when it installed it probly attached itself to some system files so that the files it is attaches to are always running with windows so you cannot access it...good luck!

2006-07-23 23:54:40 · answer #2 · answered by susuze2000 5 · 0 0

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