When I have a meal out I will tip according to the standard of service, usually 10%. This is a gratuity that the customer uses to reward good service.
Why do more and more places impose a service charge of 10% when the service could be bloody awful!
Would you pay it or erase it from the bill?
2006-07-22 23:37:22 · 19 answers · asked by Anonymous in Entertainment & Music ➔ Polls & Surveys
I am from The U.K!
Eat out a lot and find it happening more and more. I always tip! But want the choice to do so, not to be told.
And yes I do avoid going back to these restaurants, unless it is an exceptional establishment.
2006-07-22 23:51:14 · update #1
You are within your rights not to pay it but don't expect to ever eat there again.
The rule I follow is to add 5% for good service to make it 15% the extra 5% goes directly to your Waiter/Waitress. The 10% is pooled by the management and should in theory be divided amongst all the staff, there is sometimes a debate as to whether that actually happens.
You should always tip in my opinion. If the food is absolutely dreadful and you can't eat it then don't pay anything at all, they haven't done what they said that they would do.
10% in my book is for pretty average service.
15% is normal
20% if you are feeling generous.
This is probably why I have no money, I can also normally rest assured that the meal hasn't been modified. If you ever cut the service charge NEVER go back to that restaurant.
2006-07-22 23:48:09 · answer #1 · answered by INFOPOTAMUS 3 · 3⤊ 0⤋
if the service is bloody awful then you should complain to the head waitor and certainly refuse to pay service charge.... a tip is for extra good service and there is a minimum wage in britain so the waiters are not underpaid. also it is rediculous that if you have a meal in an expencive place you pay 10% of a large bill but if it is in a cheap place you pay 10% of a small bill for the same ammount of service.
2006-07-22 23:47:41 · answer #2 · answered by Anonymous · 0⤊ 0⤋
If a restaurant wishes to divide the cost of a meal between the cost of the food and the service then they are entitled to do so, but the service must then be of an acceptable quality. Like any other goods and services, if it is not an acceptable quality you don't have to pay. If you believe the service was poor quality you should refuse to pay or pay a reduced amount. If they don't like it then they shall have to take you to court.
2006-07-23 00:17:24 · answer #3 · answered by migelito 5 · 0⤊ 0⤋
People that work hard should be compensated.
People impose this service charge so they don't have to pay the federal minimum wage to their employees. If they collect this then they can pay their employees less money and report these tips as compensation instead.
I would cross it off the bill and personally leave appropriate money for the server in their hand (to make sure they get it).
2006-07-22 23:55:27 · answer #4 · answered by Anonymous · 0⤊ 0⤋
I agree with you, they charge 10% and still expect another tip on top of this. I would challenge the 10% if I had received a lousy service. Well I would like to challenge them but being English! we don't tend to complain do we?
The best thing to do if you're not sure if there's a charge is to ask when you book.
Happy eating
2006-07-23 01:09:14 · answer #5 · answered by Jayne 2 (LMHJJ) 5 · 0⤊ 0⤋
I traditionally will tip 15% to as much as 25% depending on the service. If the business automatically adds a % to the bill my tip if any will still depend upon the service.
2006-07-22 23:46:34 · answer #6 · answered by Anonymous · 0⤊ 0⤋
You have to complain discretely to the manager about the poor service. You may get the service charge removed. If not, then boycott the establishment. Let them know loudly that you won't be eating there again if that's the case.
No use just whingeing. You have to act.
I, agree, that service charge should be on merit.
2006-07-22 23:45:47 · answer #7 · answered by Anonymous · 0⤊ 0⤋
well i have refused to pay it before as we had really bad service and our bill was incorrect so i said I'm not paying it and they removed it. Not sure which country you are in but in the UK it's not very often a service charge is added but i think it's cheeky when it is as i believe it's up to me whether the server deserves a tip.
2006-07-22 23:46:23 · answer #8 · answered by Sarah (31/UK) 4 · 0⤊ 0⤋
I have only seen this when there is a large party of like 10 or more people. For a small party I don't think it is right amd would not return to that restuarant. Adding a surcharge after you have ordered is fraud.....even if it is in the fine print at the bottom of the menu.
2006-07-22 23:44:27 · answer #9 · answered by Bear Naked 6 · 0⤊ 0⤋
Sadly, they can charge whatever they like....just check the menu or with the waiter/management before you sit to eat. If you don't feel you should pay...don't eat there (or return visit). I usually leave around 15% (or twice the tax) for good service.
2006-07-22 23:44:14 · answer #10 · answered by Anonymous · 0⤊ 0⤋