I know that Nokia & SE actually extend their warranty duration by 3 months from the date of repair if you send in your phone for repair. However, Samsung doesn't have this privilege for their consumers.
I've a Samsung E720C and I've been sending it for repair for insensitive keypad for 4 times within the 1 year period of my warranty. The keypad became insensitive again the next day after I sent the phone in for repair the 3rd time. I just sent it in the 4th time 2 days ago but my warranty is ending on 25th Jul. I'm afraid that my E720C would not be able to last me for another year.
I seriously think Samsung should improve their warranty terms. Do you guys think so?
2006-07-22 22:20:33 · 3 answers · asked by AmigoEva 2 in Consumer Electronics ➔ Cell Phones & Plans
I have a Samsung (the little slide phone) and in 9 months I am now on my third one. I call them, they try to troubleshoot ever the phone, the phone sucks and they send me a new one. Though it sucks to have to do this at least they are not giving me any hassle. I have T-Mobile and it may have something to do with your carrier??? Get insurance next time (or now) and then say oops, my phone is stolen (after you stomp your old one to smitherines) and they send you a new one. Find out what the cost is though cause you may have to pay a deductible.
2006-07-22 22:26:56 · answer #1 · answered by Amy >'.'< 5 · 0⤊ 0⤋
Yea.. Samsung SHOULD improve..
Well.. I think Samsung want to be "DIFFERENT" with other phone brands ba..
2006-07-22 23:54:11 · answer #2 · answered by (>.<) TeNg (>.<) 2 · 0⤊ 0⤋
Or maybe they should improve their phone technology.
2006-07-22 22:28:15 · answer #3 · answered by sulphur 3 · 0⤊ 0⤋