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im trying to restore it as it isnt working anymore,,,,but i get this msg"Cannot mount ipod" what does this mean please? thanks

2006-07-21 13:36:40 · 4 answers · asked by pinky 3 in Consumer Electronics Music & Music Players

Here is the latest,,,,,Apple is going to fix my ipod for me even tho my warranty has expired by only 2 months :))
so, i am a happy camper again, or at least till another problem arises.

2006-07-23 15:13:19 · update #1

4 answers

You may need to reinstall the software, or could have a bad cable or port. Failing those, your iPod may be ill and need service.

Here are the steps Apple recommend.

For Windows: http://docs.info.apple.com/article.html?artnum=61711

For Mac: http://docs.info.apple.com/article.html?artnum=60950

It's a good idea to try these things in the same order they list them.

Good luck!

2006-07-21 13:52:05 · answer #1 · answered by c0mbustible 3 · 0 0

Your battery probably needs charged first.
Then enter disk mode (see the web page) to recover.

You can find links, mirror of ephPod, and some repair information here (copy your MP3 back to Windows with out iTunes):
http://siohw.com

2006-07-21 22:06:48 · answer #2 · answered by ★Greed★ 7 · 0 0

It means, format your harddrive, start over.

2006-07-21 20:54:58 · answer #3 · answered by Anonymous · 0 0

you might not be able to fix it hun sorry. it might just be unfix able

2006-07-21 20:40:33 · answer #4 · answered by karlybrook13 1 · 0 0

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