Recently rented a car on holidays from car rental company. Proceeded from collection point on the 4th floor of carpark out onto a slip road for approx 200 yards.
Smoke billowed out of engine. Had car replaced. Return from holidays to find company had taken €1,200 from my visa account for damage to "clutch system caused by renter"
as opposed to the car being faulty!
I had the car for about 2 mins and I am no novice driver.
Any advice on how i should challenge this payment or my consumer rights would be appreciated.
2006-07-21 08:38:30 · 5 answers · asked by Anonymous in Cars & Transportation ➔ Maintenance & Repairs
you should call visa,they have that car insured it comes automatically because you used your card to rent it.
2006-07-21 08:42:46 · answer #1 · answered by michaelmoss30054 4 · 0⤊ 0⤋
Read ur contract if its says that its in good cond. then you can can file for a dispute threw ur credit card company. Show them ur contract and they should give u ur money back, But be prepare for that phone call from that company u rented the car from, if they hassel u just go to an arbitrater "there better then lawyers" but beware if you didnt read ur contract ur as good as screwed.
2006-07-21 08:44:11 · answer #2 · answered by jmg559 2 · 0⤊ 0⤋
tell visa that this was an illeagel charge and let the rental co. take you to court. save all your receits find out the name of the person you rented both cars from you should have time and dates on the paper work to prove it in court. good luck
2006-07-21 09:04:16 · answer #3 · answered by joseph k 1 · 0⤊ 0⤋
File a "dispute of charges" with your credit card company. They will investigate. Be persistant. Good luck.
2006-07-21 09:54:30 · answer #4 · answered by jeff s 5 · 0⤊ 0⤋
credit card companies protect YOU!
talk to them. they're very reasonable people. just do not be silent. that's when they worry.
2006-07-21 08:42:57 · answer #5 · answered by daddio 7 · 0⤊ 0⤋