what is the duty and responsibility of a receptionist?

Answer 1

A receptionist is one who accommodates the needs of visitors and guests. She inform them of the location of the office in a building or entertains their questions. She records the visitors or guests when they come in and out. She also assists the employees when needed.

Answer 2

Here's what the US Dept of Labor has to say:

"Receptionists and information clerks are charged with a responsibility that may have a lasting impact on the success of an organization: making a good first impression. These workers often are the first representatives of an organization that a visitor may encounter, so good interpersonal skills—being courteous, professional, and helpful—are critical. Receptionists answer telephones, route and screen calls, greet visitors, respond to inquiries from the public, and provide information about the organization. Some receptionists are responsible for the coordination of all mail into and out of the office..."

Hope that helps!

Answer 3

Receptionists and information clerks have a unique responsibility of making a good first impression, which can impact the success of the company for a long time. Typically they are the first line of employees that visitors interact with, so they must be friendly, professional, and helpful to the visitors. They are responsible for answering and routing calls, greeting visitors, handling inquiries from the public, and providing information related to the company. Select receptionists might be in charge of coordinating incoming and outgoing mail. They also fill a minor security role by monitoring access to the building by visitors.

Though many of duties of receptionists and information clerks are similar, their exact duties differ depending on the type of company they are employed by. For instance, those employed by hospitals or doctors must collect patient information and deal with financial collections as well as usher them to the appropriate waiting area. Others working in beauty or hair salons might coordinate appointments, direct customers to waiting hairstylists, and act as cashiers. In larger facilities such as factories, businesses, and government offices receptionist might issue identification cards and coordinate escorting of visitors to the desired destination. Employees of bus and train services provide information related to departures, arrivals, stops, and associated inquiries.

Answer 4

Normally, they answer the incoming calls and connect the callers to the right people as well greet the people coming into meet the people of the office. Of course, they receive the fax and get it to the right people. In a small setting, they also schedule appointment, and may require filing, organizing, and copying duties.