I need some MAJOR EMERGENCY Computer HELP!?

Question

Heres the problem.... It started three days ago. I got a popup from windows that said I am infected with spyware yattayatta and that my computer and security is in danger and that I need to clean it offf by downloading some Windows spyware remover which of course will cost me mucho money. Then the popups won't stop coming... EVERY 30 SECONDS. And there is now another windows popup with ANOTHER spyware remover which wants me to pay. I can't uninstall it. I can't x it out, as everytime I click on it it tries to make me pay money. My internet pages won't load, my computer is freezing up, AND YET I ALREADY HAVE Adaware Spyware remover, and I've been running it everyday! Now also I am getting popups saying I have adult cookies and temps on my computer (which is impossible) and that it will compromise my credit. My backround (wallpaper) is now a black screen that says DANGER YOUR INFECTED! And won't change. Every time I try to go to McAfee Virus Scan's website to download it, it says page

...it says page will not load... What do I do!? HOW CAN I GET RID OF THIS! IT WON"T leave me alone, and I AM VERY concerned about my credit cards and bank accounts... is this a virus pretending to be microsoft? WHAT IS GOING ON?

I already have lavasoft and Adaware... I run it daily... WHAT ELSE CAN I DO? I"M DESPERATE!

Thanks so much for all your help! The faux windows warning popups are gone, completely, my wallpaper desktop is restored, I AM FREE! THANK YOU THANK YOU THANK YOU ALLLLL!

I still have a problem. ( I THOUGHT IT WAS GONE) :-( Every 10 minutes or so, or everytime I click on IE, I get a warning, (which I have been getting since this started) telling me about malicious and dangerous spyware on my computer, and it wants me to buy something etc. etc. That won't go away, and I still was unable to access mcafee.com, however, via download.com (aka cnet) I was able to download Mcafee full version, and preform a full system scan... according to mcafee I am trouble free, save one file, adwre, that is rooted in my Wondows OS and cannot be deleted. I WILL NOT reformat my drive, I just did that a month ago, and I am very unwilling to go through it again so soon.... what else can I do?

Answer 1

you do have spyware. do not buy the on in the popup ads. that's what they want you to do.
get adaware (free version). lavasoftusa.com (i think, but check google for adaware if that's not the right page)

Answer 2

First off, take a large deep breath, then scream :)

Ok, odds are the pop up you saw was made to appear like it came from windows, but it was not - it was just another piece of spyware/adware. If you downloaded what it wasked you to , your computer is infected to the gills with various and sundry pieces of malware and spyware. Many of the more current ones damage or disable antivirus/antispyware software so that no matter how many times you run them they will not work, and it will also block you from getting software to help out ( the problem you are having with the McAfee web site ).

The best way to get past this is to boot in wondows "Safe Mode", and select " Safe Mode with Networking ". This will start windows without loading extras or addons - giving you the bare minimum you need to operate. At this point, you need to run antivirus and anti spyware software that you know is good - that is , not something you were told to download by a popup or other such methods. It may take several passes with different software to get rid of everything that has found it's way onto your computer.

My reccomendations are :

spybot search & destroy : (http://www.safer-networking.org/ )
BE CAREFUL - there are fake copies out there , only go through safer networking.org

AVAST : ( http://www.avast.com ) this is an excellent antivirus package that is free for home use. It will also scan items as tehy download preventing alot of sneaky or tricky bits from getting past.

This will be some work, and take some time - alot of people will tell you to jsut erase everythign and start over, but it is possible with some perserverance to recover your machine to the point of being able to save data and/or clean everything up.

Good luck!

Answer 3

Here's my recommendation:

1. Scan your system with Housecall Online Virus Scanner at http://housecall.antivirus.com

2. Download and scan your system with a primary anti-spyware software: Ad Aware Personal (www.lavasoft.de)

3. Download and scan your system with a secondary anti spyware software: Spybot Search and Destroy (http://www.safer-networking.org )

If it found all the malwares, delete them. If you know what type of spyware, state the name here and I'll check it out and let you know the removal instructions. Hope everything works out.

Answer 4

you need to not go on line buy a cd antivirus program and spyware software and install it while your computer isnt on line dont go on line till you remove the spyware thats creating the pop ups and dont ever down load anything thats free take any on line tests or serveys there tricks that install spyware or they even change your long distance company on your phone by mis leading you and adaware has spy ware in it use something else

Answer 5

I suggest you scan your computer on next boot. Update antivirus signatures and install windows defender or spybot. Needless to say, update your OS regularly from windows update. If still have a problem, boot from another drive and scan this disk thoroughly

Answer 6

Do a system restore
go to programs-Accesories-system tool-system restore.
Set to a date before all of this

AND FROM THIS POINT ON DO NOT USE INTERNET EXPLORER. Use firefox instead. Same look but a thousand time better.



good luck

Answer 7

THEY ARE BASICALLY CALLED ADWARES
YOU NEED TO INSTALL AD-AWARES SPYWARE REMOVAL TOOL OR SEARCH FOR 'OOK2ME' ,.... VEN I WAS HAVING SAME ISSUES, EITHER A GIL COMES AND FLSHS ON SCREEN ANDSTARTS REMOVING HER CLOHES OR A BOY STARTS MASTERBATING ... I WAS DEAD TIRED AND FINALLY I FOUND A LINK OF A COMPANY WHIH PROVIDES FREE TECHNICAL SUPPORT ONLINE BY CHATTING

HERE IS THE LINK,TRY IT OUT

http://airtel-broadband.com/webjockey/client.html

Answer 8

first of all you dont really need to pay if you go to triple w . microsft.com go to downloads and and look in popular downloads and new downloads look for "windows denfed beta" and "microsoft malicious software removal tool" the only problem is that they are kid of big so if you dont have a high speed connection your swred and will have to inlist the help of a professional.

Answer 9

first of all u scan the programs which are viruse infected and delete them
second download yahoo toolbar and there will be a provision for pop up block
third u will have to reinstall ur windows or any other version

Answer 10

I had the same problem exactly!!! I got rid of it by formatting the computer because there is no way to get rid of it.