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one day when i was trying to access my cdrom, it was not in "my computer" and when i checked out whats the problem it said that the cdrom cannot be installed because the driver is corrupt or missing... what do i do?

2006-07-18 16:48:54 · 3 answers · asked by chronoel 1 in Computers & Internet Hardware Other - Hardware

3 answers

After you remove Adaptec Easy CD Creator versions 5.01 and earlier or DirectCD version 3.01 or 3.01c from your computer, your computer may experience the following behavior: • You are cannot access your CD-ROMs in My Computer.
• In Device Manager, the following error message occurs with all CD-ROM devices connected to your system:
The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
• The Device Manager displays the following error code message:
A driver for this device was not required, and has been turned off (Code 32 or Code 31).
NOTE: You may also receive an error code 39 message that indicates that the driver is corrupted.


• The Device Manager displays the following error code message:
Your registry might be corrupted. (Code 19)
This code means that the registry returned an unknown result.


RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

There are two supported methods to resolve this issue.


Method One
1. Remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
NOTE: If you are getting a code 39 message, it may be that additional third-party filter drivers were added to UpperFilters and LowerFilters values in addition to Adaptec filter drivers. In that case, you may try to remove the non-Adaptec filter drivers first, leaving the Easy Creator filters in place to see if the Code 39 goes away. If you still receive an error code 39, 32, or 31 message, remove the Upperfilters and Lowerfilters values completely in the preceding key.


2. Restart your computer.



Method Two
If the above method does not resolve the code 31 error message and restore access to your CD-ROMs, if you also have Media Player version 7.0 installed, you can uninstall Media player version 7.0 and download and install the latest release posted at the following Microsoft Web site:
http://www.microsoft.com/windows/windowsmedia (http://www.microsoft.com/windows/windowsmedia)


STATUS
This is a known issue with Easy CD Creator versions 5.01 and earlier, and DirectCD versions 3.01c and earlier.


MORE INFORMATION
This issue may also occur with the latest versions of Easy CD Creator 5.01 and DirectCD 3.01d or later.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

NOTE: There may be other third party CD-Writing Software that exhibit similar behavior. Some or all of these troubleshooting steps can apply to them if they also add entries under the UpperFilters or LowerFilters registry values by either adding their filter drivers or by removing the registry keys and values outlined in this article that start with:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
WARNING: Ensure you perform a backup of your registry before you make any changes.

2006-07-18 16:55:50 · answer #1 · answered by Anonymous · 0 0

Flakey pastime on per week previous device is not in any respect a sturdy signal. evaluate taking it decrease back to the position to procure it. in the different case, you've a corrupted motive force. bypass to the mfg information superhighway website receive and set up the cautioned motive force. on your restoration/Drivers disk that got here with the laptop seek for for the motive force. searching on the Disk offered which include your laptop you're prepared to reinstall the force from the cd. sturdy success

2016-11-06 19:24:56 · answer #2 · answered by ? 4 · 0 0

the drive is likely failing, try another.
Only ther reason is the CD has a fingerprint or dirt or a scratch on it.

2006-07-18 16:53:06 · answer #3 · answered by SuperTech 4 · 0 0

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