pretend you are director of sales.....?

Question

I need help w/my homework. pretend you are a director of sales, and you have a turnover rate what are some reasons & ways to solve this problem?

turnover rate of employees

Answer 1

I'm going to assume: As Director I can hire/fire people; and responsible for the profit line; I can advertise.

1.) A High turnover rate would indicate to me that employees are unhappy with their jobs.
Cure: company meetings to discuss conditions;
better training; better incentive package and earnings potential.

2.) Perhaps I myself am not doing a good job of fitting the job to the employee. Cure: I need better management skills/training; initiate a company program whereby employees can change departments after a six month tour of duty in the department they were hired for; create a form that gets filled out at 90 days for each employee that asks where they have interests, what additional training they think they'd like to do, what level do they aspire to achieve.
3.) I'd look at our product and create some kind of sale (10% customer appreciation) and let the employees give out coupons to any customer.
4.) I'd initiate a "voice of the customer" survey to get feedback from customer base. This may also help to expand th product line and client base!

Good luck!

Answer 2

turnover rate of what? If its sales isn't that a good thing and not a problem?
If its employees then maybe it has to do with the way he hires or the way the company runs.

Answer 3

A turn over rate of what? Employees or inventory?

Answer 4

Are you sure this isn't a job interview task?