Outlook Issue?

Question

One of my client is getting this funny error which Microsoft says this link -> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q240697 would fix which it doesn't.
Issue is clicking "Find"/"Search" in Outlook 2003 on IMAP folders. Doing the local .pst folders works fine. Full error reads like :

There are too many Find Public Folders dialogs open. You must close them in order to use the Advanced Find. Do you want to close them now?
Yes / No

If I click yes, nothing much happens. He has rebooted, made sure only one instance of Outlook is running etc.
He has all the relevant Service Packs.
He has the Windows XP. Have tried creating a new profile but still no go.
Any Ideas??

Answer 1

Try some of these other switches.

http://office.microsoft.com/en-us/assistance/HP010031101033.aspx