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my name micheal from manja.

2006-07-17 19:37:44 · 3 answers · asked by micheal mama 1 in Business & Finance Other - Business & Finance

3 answers

(m)

A guarantee:
Is usually free
It's a promise to sort out any defects with a product or service within a fixed period of time.
It's a legally binding contract, even if you didn't pay for it.
It must explain how to go about making a claim in a way that is easy to understand.
It should add to, not take away from, your rights under consumer law.
It works whether or not you have a warranty.
A warranty:
A warranty is like an insurance policy that you must pay a premium for.
Sometimes it's called an 'extended guarantee'
It might cover a longer period than a guarantee, and it might cover a wider range of problems.
A warranty is a legal contract, so you can take the company to court if they don't honour it.
The terms of the contract should be clear and fair.
Having a warranty doesn't diminish your rights under consumer law.
A warranty can run alongside a guarantee.

2006-07-17 19:42:35 · answer #1 · answered by mallimalar_2000 7 · 0 0

A warranty spells out the details of what things the manufacturer and/or seller will cover. In other words, the things they'll pay to fix or replace.

By contrast, a guarantee is simply a promise. For example, satisfaction guaranteed. This measn the company promises you that you'll be happy with their product and/or level of service. If you're not satisfied, they may offer you a refund.

2006-07-18 07:17:20 · answer #2 · answered by msoexpert 6 · 0 0

Warranties have to do with service and guarantees have to do with satisfaction. For instance if you have a product that is warrantied if the product breaks it may be fixed for free or whatever the terms allow. In the case of a guarantee, the product is expected to preform to a standard and if it doesn't then it can be replaced or whatever the terms allow. Hope this helps

2006-07-18 02:48:09 · answer #3 · answered by fwbeer4 2 · 0 0

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