I need help???

Question

On Windowns XP, the original start up page is a blue page with the names, and the password, well mines wont do that. When my page starts up, it comes up as a window, with a user name and password. and when it tells me to type the password, and it tells me that it is not correct, so can anyone help me.

Answer 1

I assume this is on another computer, so I will advise as such:

Reboot the computer, hit F8 before you see the Windows logo, select Safe Mode from the option list, login as Administrator, goto Start > Control Panel > User Accounts, then click on 'Change the way users log on', and check the 'Use the welcome screen' option, and save. Then reboot normally, and you should have your blue screen back.

*NOTE :: There should be NO password for the "Administrator" account *

Answer 2

A couple years back my computer did that as well. There is a way to go into the settings and changing it, but often you cannot because that setting was removed from the computer for some reason. I have gotten used to it and have not changed it back, but if you need the old setting back you can always call the support line. I don't know what is wrong with you password, mine worked just fine. You could try logging on as Guest. That should not be able to have a password, so simple type in 'Guest' and enter. Try changing the settings from there. I am no expert, so I hope that my advice helps you, but I don't know if it will. Good luck!

Answer 3

if u want that sleek kool blue page then goto control panel>use acc.
there click on " change the way user log off" and click on "use the window screen" and bout password, i cannot do anethin

Answer 4

You should have an 800 number that you can call for your particular type of computer. They can walk you through the steps of how to correct that error. Good Luck!

Answer 5

What do you put for the password. YOu should call MICrosoft for support.