on my windows XP with an HP color laser jet printer. About 1/2 the time I try to print something off my comcast.net email I get an error message. " this document didn't print". If I either turn off the printer and then back on or just disconnect the usb cable and reconnect it prints, HP installed a new driver but says nothing is wrong, so does microsoft and so does comcast and Dell. It doesn't matter which type of program I am trying to print from even just the geniric email.
2006-07-17 09:31:25 · 2 answers · asked by steffantaub 1 in Computers & Internet ➔ Hardware ➔ Printers
it sounds to me that your usb driver in windows is out of date. My suggestion would be to run a windows update do not use the critical update and download the latest driver for your usb ports. Sometimes there are bugs in certain hardware if its not digitally signed by Microsoft. Getting your driver from Microsoft is the safest way to go.
2006-07-23 16:55:07 · answer #1 · answered by shadowdtat 2 · 0⤊ 0⤋
maybe d prob is not wit ur printer...check if d program ur tryin 2 print from is functioninf properly...
gud luck! :)
2006-07-17 16:38:45 · answer #2 · answered by zeinab 4 · 0⤊ 0⤋