the company removed property to their own warehouse without opportunity to put it elsewhere when they towed the truck after it broke down. They put it in 4 separate rooms tossing and breaking and and going through it. some property seems to be missing, but they won't allow access to it . WEfeel they are holding it illegally.
2006-07-17 09:24:05 · 5 answers · asked by Anonymous in Local Businesses ➔ United States ➔ Other - US Local Businesses
Let me see if this is right: You rented a truck from U-Haul to move your stuff, but the truck broke down. They towed the truck with your stuff still in it and your belongings were damaged or lost. If this is the case, you have a claim. This is not the same as seized property (like when you rent a storage unit and fail to pay the rent on it, so they can seize and sell your property). If this scenario is what happened, you should prepare documentation on what was lost or damaged, and be ready to take them to court if they don't make good on your losses. Complain to the Better Business Bureau and the local department of consumer affairs as well. This sounds sleazy.
2006-07-17 09:37:01 · answer #1 · answered by just♪wondering 7 · 0⤊ 0⤋
Follow up with calls to actual u-haul company (place you rented from or place where items ended up) and if not getting anywhere find out if they are actually owned & operated by U-Haul Corporation or are a franchise. Either way make a complaint with exact details of entire situation to corporate offices of U-Haul, if no response then hire a lawyer. Be sure to state in message or when speaking to anyone that if a resolution is not reached within such and such date then the next person they'll be hearing from is your lawyer. MAKE sure you have copies of all receipts, if police involved police reports, etc...Keep notes of all phone calls between you and company, noting date/time/name of persons spoken to. Check your contract carefully to make sure you are not responsible for towing etc... if the vehicle breaks down while you are operating, you shouldn't be but if it's a smaller franchise they might sometimes try to sneak those kinds of things into the contracts.
2006-07-17 10:00:50 · answer #2 · answered by metzlaureate 4 · 0⤊ 0⤋
Ask the police. Read the contract. but sounds fishy.
2006-07-17 09:29:19 · answer #3 · answered by Anonymous · 0⤊ 0⤋
You need to contact an attorney for this one.
2006-07-17 09:30:56 · answer #4 · answered by cajunrescuemedic 6 · 0⤊ 0⤋
NO, call the police.
2006-07-17 09:29:55 · answer #5 · answered by Anonymous · 0⤊ 0⤋