No Dial Tone?

Question

OK I have a satelite internet and I have vonage which both work great. now my question is I am trying to fax from my fax console which I installed from windows at the control panel/printers and other hardware/printers and faxes. I set it up and try to fax and i get the message 1. Dialing 1 XXX XXX XXXX - 2. No dial tone the phone line in use or not connected - 3. The attempt to send the fax failed.

Please Help Me...
Thanks.
Jerry

Answer 1

You have to have your fax modem connected to the phone line. It must be connected via a filter though.

Answer 2

First check to see if you have a regular modem (most do). Then make sure that you have a land line plugged into the correct port on the modem - you have 2 so that you can connect a telephone as well since it is a pass-though. Using the fax software in Windows has been problematic at times. I have had good success with using Quick-link and Winfax (I prefer Winfax). I even used Quick-link for Win3.1 on a Win2k system with no problem.

Answer 3

FYI: I have the millenium software and it came bundled with the Quicklink III sofware from microsoft. Tried and tried to get it to send a fax and finally called HP and said what's up? Tech told me that Microsoft did not have its own working fax sofware and they had used Quicklink 3 as an attempt to add faxing capabilities to their software.........problem is, it doesnt work with windows code. Kind of a "major" malfunction. HP tech recommended I stick with my regular fax machine and bail on the microsoft fax idea until such time as they get it to work. Probably still good advice.
Good luck.

Answer 4

u could look at the mircosoft site for help or help n support or see if theres a help tab in the prgram for the fax but it sounds like u dont have it plugged in right

Answer 5

maybe you are recieving a weak signal at the moment. try disconeccting the modem from the computer for about ten seconds than plug it back in and restart your windows.