i keep getting popups on my screen and i have panda titanium antivirus security. most of the time im not even online and im getting them. and when i shut down my computer i keep getting messages that say something wasn't completed because the system is shutting down. when i turn on my computer the screen turns gray and a gray and white box appears on the screen. How do i get rid of it? and how do i update panda antivirus? im confused about how to work it. its very complicated. please help me i love my computer!
2006-07-16 12:55:39 · 7 answers · asked by mizz_understood 2 in Computers & Internet ➔ Security
I love my computer too! (isn't it obvious)
Keep your own Anti-virus up to date, and check the status regularly. Yes, get AVG. Get rid of PANDA
Get and update several Anti-spyware solutions. I use AD-AWARE and SpyBot Search & Destroy. I use the free versions from http://www.download.com Update and run these regularly. Especially IMMEDIATELY after an upexpected pop-up.
Download and install FireFox free from http://www.mozilla.com This is a browser that is safer to use than IE. Use this for general surfing and google searching. Only use IE when you MUST have IE, such as Windows Updates.
If you have Windows XP with SP2, activate the Windows firewall and check the status. If you don't, get Zone Alarm the free version from http://www.zonelabs.com
Take these steps to keep your computer ALIVE.
2006-07-16 13:00:28 · answer #1 · answered by Anonymous · 2⤊ 0⤋
Try some of theses.
Antiviral. (free)
AVG free. Excellent protection available from: http://www.Grisoft.com
Don't use two antiviral products together as they may be incompatible. If your Antiviral trial has run out, then remove product from your computer and get the AVG installed.
Anti-spyware (all free)
Essential products are: Adaware SE from: http://www.lavasoft.com
Spybot SD http://www.safer-networking.org/en/spybotsd/index.html
Spywareblaster http://www.javacoolsoftware.com/spywareblaster.html
Windows Defender - from Microsoft downloads.
Spycatcher
http://www.tenebril.com/consumer/spyware/spycatcher-express.php
PC starter kit at download.com 20 of the best recommended programes for people new or less advanced in computers. Check all three pages, at bottom see Security/Tools/Fun
http://www.download.com/PC-Starter-Kit/2001-12350_4-0.html?tag=dir
C Cleaner.http://www.ccleaner.com/
This will tell you a lot about what is on your computer, such as running programmes,cookies, History, settings etc. and will help you clean up and remove unwanted items. Be careful how you use it as it is a very powerful programme and you should read the help index before you do anything with it.
2006-07-16 19:57:41 · answer #2 · answered by Mordak 5 · 0⤊ 0⤋
Get a well known and respected virus scanner like Norton or McAfee. I've never heard of Panda. Also, check for spyware.
2006-07-16 19:58:05 · answer #3 · answered by jjc92787 6 · 1⤊ 0⤋
To update a program, go to the homepage for it. as for popups, I shut down windows messenger and that took care of mine.
Panda is at this url: http://www.pandasecurity.com/cj-usa/
Go there and find the update/upgrade for your program and, when it's done, see if that makes any other difference.
2006-07-16 19:58:49 · answer #4 · answered by chuckufarley2a 6 · 0⤊ 0⤋
to shut down windows messenger(not msn messenger), go to start, control panel, administrative tools,services shortcut. scroll through to the letter m and when you find messenger, right click on it, click on properties and disable it.....you should have no more pop ups on your desktop as was suggested, get AVG and spybot. the shut down issues and the gray box issue could very well be spy ware
2006-07-16 20:07:06 · answer #5 · answered by medic391 6 · 0⤊ 0⤋
you might have to have your computer wiped off completely. Same thing happened to me. Its because of viruse\s.
It cost $60 or something like that professionaly. If you have someone in your family that knows a lot about comps ask if they can do it for you. Thats what i do.
2006-07-16 19:59:41 · answer #6 · answered by Anonymous · 0⤊ 0⤋
Install the yahoo toolbar, to stop the popups..
2006-07-16 20:55:34 · answer #7 · answered by Anonymous · 0⤊ 0⤋