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Honest answers please...We often re-identify what our patients needs are and this would be a great forum for you to tell me what is most important in taking care of you..I like improving how I can help..I love my job..Thanks for the replies...

2006-07-16 12:45:58 · 20 answers · asked by FloNightingGale 4 in Health General Health Care Other - General Health Care

20 answers

1. Pay attention to me. I do not want to have to sit in the waiting room for 4 hours only to find out that you have forgotton that I am there.

2. Hire competent staff. They should absolutely know how to use the equipment that is there without fumbling with it. Not knowing this does not instill confidence in me.

3. Do not, and I repeat do not have parties in view of the patients. I am there because I am sick or hurt and I don't give a damn about someone's birthday. That should be done in the break room during break time only. Do not leave the patient in order to get a piece of cake. Also, do not even talk about this in front of the patient. I should be the most important thing in your day not that stupid party.

4. Do not walk into my room and talk about me to other people and not acknowledge me. I am the person who has the final say over my body. All conversations need to go through me.

5. Pay attention. When my grandfather was in the hospital they left him in the room for 8 hours and they only checked in twice. We didn't know what was going on. Also, he is diabetic and not one damn nurse offered any food. I had to walk in to the nurse's station, interrupt their gossiping and demand food for him. They should have been fired on the spot.

6. The rooms need to be clean. I shouldn't even have to mention that.

7. If there is going to be a long wait you need to check in with the patient on a regular basis. Do not just ignore them.

8. Absolutely no gossiping and absolutely do not talk about one patient in the presence of others. Not only is this rude but it is illegal. I will always report the offending staff member.

9. As someone mentioned above, always speak English in front of the patient. When staff members start talking to each other in Spanish I assume that they are talking about me, personal business or are gossiping. Either way they are absolutely unprofessional and should find another career.

10. Also mentioned above, never give medication or do a procedure without explaining it to the patient first. The patient has a right to refuse a particular treatment. I actually had a nurse come to give me medication and when I asked what it was she told me "it'll make you feel better." I told her that unless she can explain what she is giving me and why she is absolutely not to touch me. If she did I would report it as an assault which it is.

Basically treat your patients as people and treat them like they are the reason that you are there instead of an interruption of your day. It is basic respect and it is way lacking in most hospitals and clinics today.

2006-07-16 13:01:55 · answer #1 · answered by Anonymous · 1 0

The last time I was in lying on a hospital bed doped up to the eyeballs on morphine with a serious knee injury, I found it reassuring to know that I hadn't been forgotten about. I know I'm going to be waiting hours to be seen, but it's still nice to be checked upon now and then - not necessarily by a doctor or nurse - just a plesant face. Oh and a cup of tea wouldn't do any harm either!

2006-07-16 19:50:50 · answer #2 · answered by Burnsie 4 · 0 0

If you are happy in your vocation and apply yourself to the best of your ability you don't need any pointers. The only advice I have for you is not to spread yourself to thin and run around exhausted all the time. That's where mistakes are made and quality goes down. Now go take good care of people like me. I'm on crutches and can't bear any weight on the rt ft for two more weeks when the cast comes off. Have a nice day.

2006-07-16 19:57:43 · answer #3 · answered by normy in garden city 6 · 0 0

not having to sit for hours waiting to be seen, honest acessment of my health issues and not wasting time chatting or going over the same list of questions as last time. like did anyone abuse me or did i drink booze, if i didnt drink booze last week or last month or last year why would i start today, some doctors talk forever, most send a nurse in to do these quizzes which are a bore, just get on with the issue at hand, if its an elderly patient who likes to talk , then talk to them, but the rest of us have too much to do to socialize when we just need sinus pills.

2006-07-16 19:51:02 · answer #4 · answered by Anonymous · 0 0

That I get the proper care at the proper times and they STOP waking me up to poke me with needles every 15-20 mins. Also to not wait so long after ringing the nurses bell.Plus ALWAYS see that I have FRESH water. Not wait until the ice melts and water drips halfway down the hall 10 hrs later and than ask me if I would like somemore water. I want ICE WATER ALWAYS FRESH!!!!!

2006-07-16 19:51:04 · answer #5 · answered by Stars-Moon-Sun 5 · 0 0

I would have to say listen to us. I know when my fiance was sick I stayed with him everyday and for hours on end. One night he was complaining a lot and I went out to the nurses station and told them. They said they couldn't do anything. I went back in and he was still in a lot of pain and I told the nurse Cant you just give him some Tylenol or something. They called the doctor and finally gave him something. He was in for bacterial meningitis with menicocal something. He was in there for a month and was on heavy duty meds. The doctors and nurses didn't listen to me or any of his family. He was lucky to be alive and the doctors were of no help with telling us what was going on.

2006-07-16 22:37:11 · answer #6 · answered by raven_ice_2002 1 · 0 0

Cleanliness and the compassion of the staff. I had surgery a while back and the nurses were so nice to me. I sent them a flower arrangement while I was at home recovering because no one had ever been that nice to me in a hospital before.

2006-07-16 19:49:14 · answer #7 · answered by Meg...Out of Hybernation 6 · 0 0

Better Food, & being treated like a Person, &, not just a number. I hope this answer's your question. Because that's important to most ,people in general.

2006-07-16 19:55:14 · answer #8 · answered by sqishieears 4 · 0 0

keeping my room tidy if i am unable, keeping me informed of my condition and what you are doing. Do not walk into my room and hang a bag and not tell me what you are giving me or what it's for. Ask if I need anything from time to time and ask if there are any changes in how i am feeling!! Don't be rude and i'm sure we'll get along just fine!

2006-07-16 19:50:30 · answer #9 · answered by Callie B 1 · 0 0

The most important thing is that you don't confuse me with the person in the next bed!

2006-07-16 19:49:11 · answer #10 · answered by serendipity 2 5 · 0 0

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