How come on AOL's Safety and Security Center, I won't allow me to turn my Virus Protection on?

Question

for the 1st answerer, i'm not really sure what you're saying. break it down for me. i do use aol, i have been a member for over a year and i diownloaded it straight from the sign on screen.

Answer 1

As another Answer said, "Good luck with AOL."

My advise is to delete that Spyware / Malware ->(AOL) and run all of the following.

Remove or disable any Anti-Virus you have because 2 can not be run at the same time.

I use all of the following Free software with Windows XP SP2 and Internet Explorer with MSN toolbar and the pop-up blocker turned on and have never had a single problem with my computer sense Microsoft came out with SP2. (knock on wood.) (And be sure to keep Windows and the following software Updated)


The best Anti-virus is: AVG Anti-Virus Free Edition. (www.grisoft.com)
The Best Spyware defense is: SpyBot Search and Destroy (www.spybot.info)
AND: AdAware SE (www.lavasoft.com)
AND Spyware Blaster (http://www.javacoolsoftware.info/kb/)
The best Firewall besides the one that comes with Windows is: Zone Alarm (http://www.zonelabs.com/store/content/co... or just (www.zonelabs.com) and select the FREE version.

These are all FREE and are all that are required. There is no reason to pay for this kind of software, except to give a donation to the writers if you can.
ALL the above programs are recommended and should be run on a regular basis. With some the free versions they must be run manually.

The best way to avoid getting any Malware (virus, Trojan's, spyware, etc) is to practice safe computing. Microsoft and many others have countless articles on the subject of safe computing. (something I think should be taught in schools)

for further information on computer safety. http://all.net/journal/50/cybercop.html

Answer 2

AOL already has virus protection...but I'm wondering if your virus protection came with firewall protection as well? Firewalls don't permit access to all features offered by AOL...and it was probably interfering with a transmission to your computer...that's my guess. If so, you'll have to go in and reset your security levels...or in some cases, turn them off while using it for the features you are having difficulty with. AOL has toll free numbers where you can call for help...but Good Luck getting through to them...you have to have the patience of a saint. If you can, E-mail them with your problem...it's a lot less aggravating.

Answer 3

Because AOL runs proprietary software on their end that renders most outside third party software useless. That is why your having the problems your having.