2006-07-15 16:52:54 · 6 answers · asked by purplewindow 2 in Computers & Internet ➔ Hardware ➔ Desktops
That message could come up if the CD rom drive door is open, make sure its closed and try again. Long story short, reload drivers in device manager, reboot the computer, if this happens with only one program check the manufacturers website for software updates or bug fixes.
2006-07-15 16:58:25 · answer #1 · answered by gorjatech 5 · 4⤊ 0⤋
Hi there
This is in conjunction with your other question, how do you stop the
screen at the BOOT to see if the CD is listed in the BIOS..
( PAUSE/BREAK ) and release with ENTER, which you
state does work on your machine...
To really diagnose something in hardware, it really helps to give
more details --- ie was the CD " Ever " working?, did it just
quit one day? Did you change anything like ram, harddrive,
Operating System, or other CD or harddrive or ADD a new device? etc. etc. since this would help to determine how, When,
Where , Why the problem occured...
By typing in the ENTER BIOS command ( typically something like
PRESS DEL TO ENTER BIOS SETUP ) on the start screen,
on newer computers, you may even detect or CHOOSE the
device from a list, as to HARDDISK, CDROM, Removable Media,
// TAPE, CD, DVD, ZIP, etc.
I would suggest going into your BIOS setup, and going thru
ALL the pages and options, and write down on paper, all the
settings, so that you have an accurate list of all current settings
and a better understanding of which devices are on placed on
what IDE/ATA chain, and how they should be jumpered...
Since I don't know what CHANGES you made to get the CD to stop
reading, or whether it was working fine and just quit one day,
it is difficult to help...
Another person asked how to CONNECT a SECOND CD,
since when they tried, the computer would not see it.
The answer is below :
_________________________________________________
Some of the above answers contain some of the steps you need to set up the second CD, although I find the information scattered and not very clear.
Obviously, since you connected the unit, you know that there is a power plug and a 40 pin ribbon cable ( or an 80 wire, 40 pin ULTRA ATA cable, usually to a BLUE 40 pin IDE / ATA connector on the motherboard )...
The IDE, 40 pin cable standard, from the beginning, has had
2 devices on a single cable. The END of cable is usually attached
to a single device, as a MASTER. Most CDs have a jumper
pin which can be placed in 3 positions, Master, Slave, and CS,
( Cable Select ). Since you had one CD previously installed,
everyone will assume that it is properly installed on the END of
the cable, with the jumper pin placed over the two pins labelled
MASTER. This would require you to put the second CD on the
middle connector, and jumper the second CD unit as SLAVE.
Someone could have installed the First CD on the Middle connector, and put it in as Cable Select, or even Slave, leaving
you with the end connector, and a bit of confusion.
Check the installed CD, to make certain that it is jumpered MASTER, and then make certain that the new CD is jumpered
SLAVE.
When you BOOT your computer, press DEL when prompted
( or whatever key combination is required to enter the BIOS SETUP ), and on the first page of the BIOS is usually the first
4 IDE devices, the first 2, on the first cable, and the next 2 on the second IDE cable.
IDE/ATA 40 pin cables, usually come in sets of 2 on most motherboards, with 2 devices each, for a total of 4 devices...
On this page, there may be a listing of what each device is, unless someone just used "AUTO" setting, which runs an Automatic search for device, each time the computer loads.
You can, in many BIOSs ENTER at each line, and choose which device is there from a list, if you are certain which device is
on each cable, or, on the "HOME" page of the BIOS, on the
second column, choose, AUTO DETECT IDE DEVICES,
and the BIOS will find and install each device on the cables, and
insert the values into the look up tables...
Once the BIOS actually starts, it usually lists the detected devices, although in newer, faster computers, the listing is
so fast that you may not be able to see it...
If you have a VERY new computer with Serial ATA Harddrives,
then the BIOS is quite complicated, and the BIOS detection and listing, and BOOT order involves 3 or 4 different pages in the
BIOS, which you may have to check. If your motherboard has this, AND has another, 2nd ATA ULTRA controller chip for raid, then there another few settings and pages that you have to look up in the BIOS in addition....
Hopefully, just checking that the First CD is a Master on the END
of the 40 pin cable, and the second CD is a Slave on the Middle
connector, will get you working....
Cable Select is an option where you jumper BOTH CD's as
Cable Select, and you CUT a wire on the 40 or 80 wire cable,
and the CD checks to see if the cable wire is cut, and automatically chooses itself as Master or Slave. In a large server
with hundreds of CDs or hardrives, this is a fast way to swap
drives, since they are ALL jumpered the same, and the technician
does not have to know what other jumpers are set for, --the unit
automatically chooses the Master/Slave by itself.
I do not recommend cutting wires on your cables and using
Cable Select at home....
The only other problem would be making certain that the pin 1
side of the cable, usually marked with a coloured blue or red wire
on one side, is next to the power plug ( Red, Black, Black, Yellow ) on the CD. Since one unit was already working, it would already have been plugged in correctly, with the cable with pin 1 to the CD pin 1. Pin 1 of the Cable would have been plugged into the
Motherboard's Pin 1 as well, or the existing CD would not have
worked. The motherboard manual would show which was pin 1
on the board, and it is usually marked with a "1" or a white square or a thick white line on the motherboard itself. There is a key, or
a part of the holder missing on most motherboards and CD's in
the center of one side, and a key on the cable, which would be a
block of plastic sticking out on the side, that fits in the hole on the
plastic holder around the pins, to make certain that the cable is
pin 1 to pin 1. Some cables, however, do not have keys, and can be
plugged in backwards. Please check the pin 1's...
__________________________________________________
Much of this information is generic, and may help resolve your problem...
On the other hand, if the CD that does not work was installed a long
time ago, and just quit one day, then you have a mechanical problem
more than likely, and the unit is starting to fail. The units just
wear or burn out, particularly the intensity of the laser beam
generator on the moving head. There "can" be a small variable resistor on the side of the laser head, and sometimes by increasing the intensity you can revive a dying beam, but this
is only on models with the adjustment accessible - some are
adjusted with solid state components, and some just drift
out of tolerance to the point that they cannot be revived...
At the Dollar or Two stores or in major Computer outlets, you
can get a CD of DVD cleaning kit, with a disk that has a
tiny brush glued on the bottom, that will clean dust off the
read lense. This sometimes helps.
If you have been listening to music on the CD hour after hour,
buring out the laser, year after year, this would be the number one head killer - they just burn out ! Without knowing this type of
information, I can only guess...
On your next technical question, please try to explain what happened Before, During, and after the problem so that people
know what changes to software or hardware took place , or
if the hardware just quit, or if you are trying to install a new device,
or install or change some other hardware device that conflicts
with the otherwie "working" device ( CD )...
Other ANSWERS on re-installing the software etc. might help,
but you have not stated whether the problem only happens on SOME CD's or ALL CD's, or just happened, or if you just
added a new CD player... Putting in a STORE-BOUGHT, original,
factory DATA CD and or MUSIC CD will help narrow down the
problem ie. maybe only your own BURNED, home CD's dont
work, or you are putting in HOME BURNED CD's burned by another person, on another CD burner, using a CD burning
software package that has CD FORMATS that your CD reader does not understand... Again, more information would help.
hope this information helps you rsolve your problem
robin
2006-07-17 00:17:38 · answer #2 · answered by robin_graves 4 · 0⤊ 0⤋
uninstall and reinstall the CD ROM drivers.
it's saying it cannot read.
2006-07-15 23:56:26 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Sounds like the drivers are corrupt. Download them and reinstall.
2006-07-16 04:29:45 · answer #4 · answered by Anonymous · 0⤊ 0⤋
check the connection, and ckeck to make sure the software or drivers or downloaded. Usually connection.
2006-07-15 23:56:25 · answer #5 · answered by leodjoneluv 2 · 0⤊ 0⤋
first check to make sure you are using the correct media for your drive,alsomake sure there is power going to it (make sure it's opening and you can see lights on it). make sure your media doesn't have fingerprints and/or scratches.
2006-07-15 23:57:46 · answer #6 · answered by hotmama 3 · 0⤊ 0⤋