Does anyone know the corporate number or mailing address for Charter Cable??

Question

Hey - my internet has been intermitent for 5 whole months now (it goes on for 3 hours, will die for 6 hours, work for 20 mins, go out for 2 hours, etc...).

I have 12 (yes, 12!!) techs out to my house, including the main tech guy for the St. Louis area - and my stuff is still broken! It's so ridiculous. I have the # to the main Charter guy here in St. Louis, but now he's not calling me back.

If anyone knows the number and/or the mailing address to Charter Cable's main head quarters, please let me know! I really, really want to file a complaint.

Hurry and respond....before my internet dies....

Thanks!

Answer 1

According to my husband (he's a computer tech), you probably have a bad modem and Charter is notorious for not wanting to replace their own hardware.

Here's some contact information for you:

Corporate Communications
12405 Powerscourt Drive
St. Louis, MO 63131
Phone: [phone]

General Inquiries
Charter Communications Receptionist
12405 Powerscourt Drive
St. Louis, MO 63131
Phone: [phone]

Hope this helps!

Answer 2

See the following link.