Have you ever complained to or complimented a company and got free products or coupons in return?

Answer 1

Yes, plenty of times.

Answer 2

Yes, one time i complained to McDonalds because the service was terrible, Ive never seen worse service, so I complained and got a free sandwich. Also I complained to a dessert company, because i bought this easy to make pecan dessert that comes in a box and some of the mixture was rock hard, so I complained and got a free one plus a bunch of coupons.

Answer 3

yes, on several occasions.

For example, when my son was little (about 8), I bought some Breyer's cherry ice cream....there was a small rock in the ice cream that my son bit down on and it caused him to lose a tooth...luckily, it was a baby tooth, so there was no permanent damage. I mailed the pebble along with a letter back to the CEO of Breyers with an explanation of what had happened. I did not threaten to sue...rather I explained that they might want to inspect their equipment so that someone else did not crack a tooth as the next person might not be so lucky!

We got a wonderful letter back from the CEO personally, apologizing to my son for the accident and a coupon good for $10 worth of Breyer's ice cream.

My more successful letters have had the following components:

1) They told a story...I explained why I was not happy or happy in very simple terms

2) I used humor...people seem to respond better when you make them laugh.

3) I did not demand a response (in the Breyer's letter, I did not ask for a coupon, threaten a lawsuit, etc. I merely suggested they might want to "play tooth fairy" for my son to make up for the loss of the tooth.

A good source ideas for letters - complimentary and otherwise is a book called "Letters from a Nut".

Answer 4

I called gerber once to find out where I could get replacement nipples for my babies bottles and since it was so far a distance away, they sent me a free 6 pack of the nipples I needed. My brother in law called luvs one time and complained cause His Son had to wear purple diapers and they sent him free coupons for huggies.

Answer 5

I have complained numerous times, but never gotten anything free. Of course, that is never my goal, I just want the companies to know how I feel. Something free would be nice for my time, though.

Answer 6

Yes, I complained to America West about a terrible travel experience, and they sent me a $150.00 voucher for another America West flight. However, they're so extremely bad that I've never used it. There's no point in flying an airline that can't get you there. They've merged with US Airways, now, anyway. I wonder if they're any better.

Answer 7

I used to work for a motorcycle company and when people wrote nice letters we'd send them stickers and stuff.
I've complained to about 3 companies about their product and they usually send gift certicates for more of theirstuff for free.

Answer 8

yeah I have lots of time. the last time was hot pockets i bought a 5 pack and there was only 4 in there. i was pretty mad lol!! but they send me coupons. and more fast food places like Carls JR will send you something free when you complain.

Answer 9

I did many times. Almost always got some "consolation." Last time was J.Crew, where a guy on the phone taking my order put me through so much, and messed up my order. They sent me a cute little leather picture frame that opens up with two frames in.

Answer 10

sure. i became into eating some Chef Boy-Ar-Dee spaghetti and bit on some steel. i became into no longer injured in any respect yet complained. They despatched coupons and four greater cans. playstation . sure i became into eating it from the can in a darkened room. i'm an fool and should chunk down on steel.

Answer 11

no but one time i complained to herrs that there bag of chips i got from the vending machine was open so they sent me some free coupons.