I have the reinstallation disk, but since the drive won't work, it can't read it. Help please!
2006-07-15 11:39:36 · 7 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Other - Hardware
Okay, so my pc is not too old. I got it in april of 2004, brand new and I have Xp proffesional. It has two drives, one samsung dvd-rom and one cd-rw-rom. However, the problem started when I got my ipod nano and inserted the installation disk into the cd-rom drive. the autostart came on, and it seemed to have installed, but no icon appeared on my desktop and i searched for "ipod" in add/remove programs, and there was no listing. so then i put it in my dvd-rom and same thing happened. I gave up later wanted to see some jpg.s on a cd. I inserted the cd and it seemed to be reading it, but didn't start. I went to My Computer, and to my surprise neither the Cd-rom drive D:\ nor the DVD-rom drive E:\ was listed! I inserted other cds to test it, and they were not recognized. I went to the Add Hardware wizard and tried to reinstall them, but it said that it was not able to. So i tried to install it with the DEell Resource CD for drivers, but it didn't work since the roms don't. What to do?!!!
2006-07-15 12:08:20 · update #1
if you have 2 CD Rom's use the other 1or else restore the Windows to the day before the drive got uninstalled
2006-07-15 11:51:03 · answer #1 · answered by Scott R 2 · 1⤊ 2⤋
ummm... its almost impossible for your cd-rom drive to uninstall itself...... if you have windows xp and i'm assuming you do.... then windows xp would automatically find your cd-rom drive....
its possible that some of the driver files needed to run the cd-rom were corrupted and windows xp wouldn't be able to fix that...... or another possibility is that your cd-rom is dead.... which would mean you would have to buy a new one. they are very cheap...
please give more information about your system... like what operating system you are using and what type of cd-rom it is.....
i would also have to assume you have an older computer since pretty much all the computer made for the past 3 to 4 years all come with a CD Burner or even a DVD-Rom... most new pc's now come with a DVD-Burner....
2006-07-15 18:49:54 · answer #2 · answered by PC-Guy 3 · 0⤊ 0⤋
If it's not working and it's not reading ANY discs, maybe you need to buy a new one.
I find it odd that software can uninstall itself. But I'm sure someone will say it's possible.
Typically, if the drive was working, you'd be able to install even a generic driver.
You might want to check the cables to be sure nothing is loose. Or your drive might need to be cleaned.
Just some ideas.
2006-07-15 18:45:40 · answer #3 · answered by seven_70 2 · 0⤊ 0⤋
go to add/remove hardware in the control panel and see if it can be found, if not you'll need to get it looked at and maybe replaced. It might just be a loose cord or need a new cord.
2006-07-15 18:41:59 · answer #4 · answered by John Luke 5 · 0⤊ 0⤋
if your saying your cd drive has gone from my computer go to control panel,system,hardware,device manager if you see it in there click on it and uninstall it then reboot the pc it will come back as windows will replace it.
2006-07-15 18:47:33 · answer #5 · answered by d p 3 · 0⤊ 0⤋
unless it's broken or a connection is loose or it's on windows 3.1 or you have a very proprietary drive with it's own drivers, you only need to restart the computer. try safe mode. a virus is also a possibility
2006-07-15 18:51:47 · answer #6 · answered by James H. Wadd 3 · 0⤊ 0⤋
in Control Panel find Hardware or System Devices
confirm that the device is enabled.
2006-07-15 18:57:02 · answer #7 · answered by leadbelly 6 · 0⤊ 0⤋