Norton has detected 47 trojan viruses on my computer. A lil help here?

Question

OK so norton dedected 47 trojan viruses and norton cant do crap deleteing trojans for some reason so im not sure what to do. Just tell me how do get them all off.

Answer 1

use another anti virus and stay off the porn sites

Answer 2

Can't really help with Norton, never used it. But read on I may be able to help.
Trojans are Very difficult to remove sometimes. You may need to find the name of each one and pick it out one at a time, or your computer could be so corrupted you may need to reformat. (BACK UP any data you need to keep first)


I would install AVG (see below) and disable Norton. Then scan again, then install the other programs I recommend and update them and run ALL of them. (one adware / spybot at a time though. the others run in the background ALL the time to block new Malware.

Even after running all this if your computer is too corrupted it may need more troubleshooting or a reformat. <-(as a last resort, or the easy way out.)

I use all of the following Free software with Windows XP SP2 and Internet Explorer with MSN toolbar and the pop-up blocker turned on and have never had a single problem with my computer sense Microsoft came out with SP2. (knock on wood.) (And be sure to keep Windows and the following software Updated)


The best Anti-virus is: AVG Anti-Virus Free Edition. (www.grisoft.com)
The Best Spyware defense is: SpyBot Search and Destroy (www.spybot.info)
AND: AdAware SE (www.lavasoft.com)
AND Spyware Blaster (http://www.javacoolsoftware.info/kb/)
The best Firewall besides the one that comes with Windows is: Zone Alarm (http://www.zonelabs.com/store/content/co... or just (www.zonelabs.com) and select the FREE version.

These are all FREE and are all that are required. There is no reason to pay for this kind of software, except to give a donation to the writers if you can.
ALL the above programs are recommended and should be run on a regular basis. With some the free versions they must be run manually.

The best way to avoid getting any Malware (virus, Trojan's, spyware, etc) is to practice safe computing. Microsoft and many others have countless articles on the subject of safe computing. (something I think should be taught in schools)

Answer 3

★★ SECURITY SOFTWARE & TIPS ★★

◙ The very best virus scanners are free. Mcafee & Norton Antivirus are mostly hype and won't do as good as the free ones. -- About.com & Smart Computing Magazine

◙ Download and install AVG. Use it first and see if it finds any viruses or trojans.

☞ http://free.grisoft.com/doc/1

◙ After running AVG go here and run this virus scanner online. There is no need to install it on your computer.

☞ http://housecall.trendmicro.com/

◙ Microsoft's New Live Safety Center. Download this scanner to check and remove spyware, viruses, get rid of obsolete files and junk off your computer, and improve your PCs performance.

☞ http://safety.live.com/site/en-US/default.htm?s_cid=msep

◙ The Microsoft Windows Malicious Software Removal Tool checks computers running Windows XP, Windows 2000, and Windows Server 2003 for infections by specific, prevalent malicious software—including Blaster, Sasser, and Mydoom—and helps remove any infection found. When the detection and removal process is complete, the tool displays a report describing the outcome, including which, if any, malicious software was detected and removed. You can run this tool online FREE.

☞ http://www.microsoft.com/security/malwareremove/default.mspx

◙ Best spyware remover is Ad Aware. Download and install the free version.

◙ http://www.lavasoft.de/software/adaware/

◙ Here is a wealth of information about fighting spyware and spyware producers. Join their free forum for answers to your questions. -- Smart Computing Magazine

☞ http://www.spywareinfo.com/
☞ http://www.spywarewarrior.com/
☞ http://www.google.com/search?q=adware+info

◙ Before downloading email attachments in Gmail and Yahoo Mail click on the link that says, "Scan With Norton Antivirus".

◙ Before downloading any software from the internet type it into http://groups.google.com/ to see if that title is known for spyware or viruses. Google Groups has over 1 billion posts spanning 25 years to help you. Even after checking it there ALWAYS scan it before opening it. You just can't be too careful. -- Smart Computing Magazine

◙ A lot of the download sites like http://www.download.com/ and http://www.tucows.com/ scan software before releasing it to the public. But just for safety sake you should still scan it yourself.

◙ If you have a broadband modem or network router the firewall in these is not as effective as a software firewall. The firewall that comes with Windows XP isn't very good either. Download ZoneAlarm and your system will be a lot safer. -- Smart Computing Magazine

☞ http://www.zonealarm.com/

◙ Here is a really great article on browser hijacking. This will show you how to get rid of it. There is a tutorial and software to get rid of part of it. You'll need to make some changes to your computer's registry to get rid of the rest of it. Click on the chatroom link on their main page if you need help.

☞ http://www.spywareinfo.com/articles/hijacked/

◙ Here is Yahoo!'s Internet Security section.

☞ http://security.yahoo.com/

◙ Get more information at these PC Magazine Web sites.

☞ http://www.pcmag.com/
☞ http://www.smartcomputing.com/

◙ Top 100 Computer & Software Magazines.

☞ http://netvalley.com/top100mag.html

Answer 4

personally, i would save any thing i wanted on cd/dvd and do a complete reinstall of the operating system. that would be the best way and only way to know for sure that all of the virus or trojans no longer exist. just be sure that you have the cd of the operating system to do the reinstall.good luck.

Answer 5

47 maybe you shouldn't download files that you dont know the source, my niece does that and it is cheaper to pay for the music than to fix the computer after you download trojans

Answer 6

I'd go to Trend Micro's Housecall. It's free, and effective.

Answer 7

trying deleting them and donot install any new antivirus without uninstalling your norton first avg is good one

Answer 8

I would download avg anti virus and run a scan and see if that helps you, it's free and is what I use. works pretty good.

http://free.grisoft.com/doc/2/lng/us/tpl/v5

Answer 9

go to safe mode (press f8 while ur computer start booting)
and then run ur anti -virus again...it will delete them.

Answer 10

the only real way is to recover your pc with a disk

Answer 11

Your screwed