We had a brand new computer go out after less than 8 hours of use - ordered a replacement part from emachines on their LiveChat and have been jerked around ever since - and still have no part - can't tell us if part has shipped or not; if it is back-ordered or how much longer we have to wait - even spoke to live people twice with same results - they even tried to sell me an upgrade - on the computer that doesn't work in the first place?
Also has anyone experienced the power supply unit overheating on a new T3504? Do the PSU's go out a lot on these machines?
What's with emachines - it's almost like they don't want to keep customers - I got the same run around when I contacted Gateway which owns emachines
2006-07-14 10:26:20 · 2 answers · asked by RoofRat 1 in Computers & Internet ➔ Hardware ➔ Desktops
just take it back to where you bought it at and get a new one or a refund.
2006-07-14 21:56:46 · answer #1 · answered by andy3191 7 · 1⤊ 0⤋
they wanted me to pay to go on live chat because my emachine was not working. they said because i brought from PC world they could not deal with me. but it is still their system so what gives?
2006-07-14 18:36:37 · answer #2 · answered by Eligh 4 · 0⤊ 0⤋