Virus help needed!! i have inadvertevly downloaded a file which i cant open,delete or view properties help?

Question

A file has appeared on my pc with a very long and nasty name. I dont know how it got there and now i need to get rid of it. Unfortunately i cant delete it or rename it or view properties ive run my anti-virus software but that hasnt found anything?? help i need to get rid of this file as its name is not somthing i want my children to see thanks

Answer 1

Run your anti-virus from safe mode if you can. You might even be able to delete the file in safe mode.

You might want to try system restore and go back to time before you downloaded the file. Then run anti-virus after system restore does the trick.

Good luck.

Answer 2

Symantic is a good place to go and get a scan of things... I don't remember how to get to the scanning area though... But try some of the virus programs that the guy listed up towards the top... Zone Alarm... I've found it can help protect things like that from happening... but doesn't remove it... Also try using a system restore if it's XP... You can restore it to the day before that appeared... But if you have put anything elseon your computer since then... be sure to have it backed up...

Answer 3

Well if anti-virus hasn't worked for u, u could try restoring your computer to a time b4 u downloaded the file. Start your computer in safe mode. Then go to start -> Programs -> Accesories -> system tools -> system restore. Hope this is helpful.

Answer 4

Try running this rootkit scan. There are some good tools on this next page you could try also. You should give the name of the file, type of file, and anything else that might be helpful for us to help you next time. I understand about the name but we still need to know. So try one of the free antivirus, trojan remover, antispyware, and rootkit scans on this site.

And like they said above, go into safe mode and try deleting.

Answer 5

download all of the spyware programmes (That you don't have) update and run them one by one.


Antiviral. (free)

AVG free. Excellent protection available from: http://www.Grisoft.com

Don't use two antiviral products together as they may be incompatible. If your Antiviral trial has run out, then remove product from your computer and get the AVG installed.

Anti-spyware (all free)

Essential products are: Adaware SE from: http://www.lavasoft.com

Spybot SD http://www.safer-networking.org/en/spybotsd/index.html

Spywareblaster http://www.javacoolsoftware.com/spywareblaster.html

Windows Defender - from Microsoft downloads.

Spycatcher
http://www.tenebril.com/consumer/spyware/spycatcher-express.php

PC starter kit at download.com 20 of the best recommended programes for people new or less advanced in computers. Check all three pages, at bottom see Security/Tools/Fun

http://www.download.com/PC-Starter-Kit/2001-12350_4-0.html?tag=dir

C Cleaner. http://www.ccleaner.com/

This will tell you a lot about what is on your computer, such as running programmes,cookies, History, settings etc. and will help you clean up and remove unwanted items. Be careful how you use it as it is a very powerful programme and you should read the help index before you do anything with it.

Hope this information is of help to you and others.



Whats on my PC.

This software once downloaded will Identify a lot of information about the components and Manufacturer's of things on your computer.
http://www3.sympatico.ca/gtopala/
System info SIS BY GABRIEL TOPPA

Answer 6

Try the antivirus/antispyware advice already given.
Consider Bitdefender 8 Free edition
- http://www.bitdefender.com/PRODUCT-14-en--BitDefender-8-Free-Edition.html

Some process is locking the file preventing its deletion, there is a way of doing this using the command line that may be successful but you should try the WhoLockMe explorer extension first. Download it from PCWorld.com: it will show you which processes are locking the file so you can kill them before attempting to delete the file. Hope it works!
- http://www.pcworld.com/downloads/file_description/0,fid,25368,00.asp

Answer 7

some file that i cannot delete i use win commander to delete it ...

run through u computer with some anti spyware or virus to make sure not virus

Answer 8

Try the Housecall anti virus website - they're very good and can usually get rid of things that others can't.

http://housecall.trendmicro.com/

Answer 9

Try going into safe mode and then deleting it.Try to scan with anti adware and spyware software.If not,FORMAT might be the only solution.

Answer 10

If you have adware/spyware programs run them.
if not,try www.download.com and search for some free ones,that itself is a good step.

Since i dont know what you have,I suggest you post over at http://www.geekstogo.com/forum/index.php?s=c45659515a2f1bd721758ffa1b0d7ce5&showforum=37 they'll help you out.