Later, after printing the one document, I tried to print again and the monitor screen showed a blank gray area about the size of a print instruction screen. It stalled there. I print to a network printer. I checked the que and it was empty. Someone told me that there is another place I can check that may have a 'backlog' waiting to be processed and that I should clear this area. Someone else told me that I may have a problem with my driver. As you can see, I'm not computer literate. My IT department is working on a major project. I can't wait for them to get back to me. Can anyone help me?
2006-07-13
17:26:40
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1 answers
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asked by
Cat H
1
in
Computers & Internet
➔ Hardware
➔ Printers