When I start my PC a window pops up and says.....?

Question

Invalid BackWeb application "137903"

Any ideas on what the heck this means?

Answer 1

You have downloaded a program that contains spyware or adware. The spyware or adware has been removed but the program requires the spyware to be installed in order to run, without it you will get the Run Time error. This program runs on startup so you will have to uninstall the program that had the spyware associated with it. Run Msconfig from the Start > Run window and turn off the progam that you downloaded, or uninstall the program.

If you still cannot find the program do a search for files that contain the word "Backweb"

Answer 2

Hehe, Welcome in the Club!

You got a Backweb virus. It is a program that can take control of your PC and the person on the other end can read, write, edit, delete all your data, even can format your Harddisk.

But usually the Backwebs are not from people who know you. So, no big problem, just get rid of it.

The best Antivirusprogram for free on the Web is on http://www.avast.com to get. Whoever says something else is not a professionell Computerman or don't understand to much about Antivirusprograms. I tested nearly all from Panda to McAfee. Trust me, Avast is the best. There exist others like AVG, but they have all some deficits against Avast. You get asked at install that you want to make an Check at Reboot. You confirm this and confirm after install to reboot.
Don't forget to uninstall the other Antivirusprogram, if you have one.
Don't use Norton Antivirus, it is a memory slower and not a good program for your system. Since Mr. Peter Norton sold his Programs to Symantec the Norton Programs lost a lot of their former quality. Symantec try everything to force the customers to stay with them. They remind me on Compaq which was in the same way unserious.

Avast finds ALL Backwebs. It checks your Computer while Windows is not in control and that helps a lot to get rid of very nasty things.

After you got rid of this Backweb is it normaly good to run an Spyware checker. Usually are the Backwebs to clear the way for Spyware. Download "Ad Aware" in http://www.downlod.com
You can use SpyBot, but lately Ad Aware improved a lot and find the same Spyware as SpyBot.

Don't forget to install an Firewall. Windows internal Firewall from the Sevicepack 2 improves lately a loit, but their exist Freeware like "Zonealarm" from www.zonelabs.com

Remember:
The most dangerous Virus is the person who sits in front of te computer and is careless!

Answer 3

Do you have F-Secure installed on your PC?
F-Secure installs with a version of Backweb. If you fix BackWeb with Spybot-S&D F-Secure can't update any longer and so you get these error messages.
You can do one of two things. You can either recover what you did with Spybot-S&D or you reinstall F-Secure without BackWeb.

If not f-secure then another program is using backweb. You can remove backweb in the control panel/ add remove programs.

Answer 4

Cause: If you run "Spybot" (a commonly used spyware software) on an HP PC which has "hp center" installed on it, and allow Spybot to remove what it calls "BackWeb lite", Spybot will effectively remove the "C:\Program Files\BackWeb" directory and registry entries



K-Base entry number 410, documented on 2/5/2004 1:19:48 AM
This document relates to Error Messages. More information can be obtained from Vidyasagar

Symptoms

Customers might get any of the following errors might occur at startup: Invalid BackWeb application id "137903" Could not load the target dll ("C:\Program Files\BackWeb\BackWeb Client\6.1.0.153\Program\BackWeb.dll", error code 126)

Cause

If you run "Spybot" (a commonly used spyware software) on an HP PC which has "hp center" installed on it, and allow Spybot to remove what it calls "BackWeb lite", Spybot will effectively remove the "C:\Program Files\BackWeb" directory and registry entries

Resolution

HP is planning to add a section to customer FAQ document which warns customers not to allow their spyware application to "remove" BackWeb.

NOTE: As of now this information is not added to the links that are given at the end of this email. Please do not send these links for this kind of issues.

For Pavilions, the following is the content that will be added:

How can I configure my spyware detection program, such as Lavasoft or SpySubtract, to not flag the Updates from HP service as spyware?

The Updates from HP service should not be considered spyware since it does not track or capture data from your PC except as it relates to Updates from HP messages themselves, see Does HP receive information about how I use Updates from HP?. HP and BackWeb Technologies are working with many of the most popular spyware detection software providers to remove the Updates from HP service from their spyware definition lists. If your spyware detection program flags Updates from HP as spyware, it is recommended that you do not allow your detection program to delete or disable it. If you do so, the Updates from HP service will not be uninstalled cleanly and you may experience application errors. At this time, the only way to fix such errors or re-install Updates from HP is to initiate your HP PC’s Recovery process. In the near future HP plans to make a new version of Updates from HP available via a downloadable installer. The new version will contain features to further assist in avoiding conflicts with spyware detection programs. If you wish to deactivate or uninstall Updates from HP, please see:

· Can I de-activate Updates from HP?

· Can I uninstall Updates from HP?



For Presarios, the following is the content that will be added:

How can I configure my spyware detection program, such as Lavasoft or SpySubtract, to not flag the Compaq Connections service as spyware?

The Compaq Connections service should not be considered spyware since it does not track or capture data from your PC except as it relates to Compaq Connections messages themselves, see Does HP receive information about how I use Compaq Connections?. HP and BackWeb Technologies are working with many of the most popular spyware detection software providers to remove the Compaq Connections service from their spyware definition lists. If your spyware detection program flags Compaq Connections as spyware, it is recommended that you do not allow your detection program to delete or disable it. If you do so, the Compaq Connections service will not be uninstalled cleanly and you may experience application errors. At this time, the only way to fix such errors or re-install Compaq Connections is to initiate your HP PC’s Recovery process. In the near future HP plans to make a new version of Compaq Connections available via a downloadable installer. The new version will contain features to further assist in avoiding conflicts with spyware detection programs. If you wish to deactivate or uninstall Compaq Connections, please see:

· Can I de-activate Compaq Connections?

· Can I uninstall Compaq Connections?



The FAQ can be found at the following weblinks:

HP Pavilion:
http://www.hp.com/united-states/cpc/hp/updates_faq.html

Compaq Presario:
http://www.hp.com/united-states/cpc/presario/connections_faq.html