A worker at HSBC's Bangalore call centre has been arrested after being allegedly caught supplying personal details to fraudsters who went on to steal £230,000 from 16 of the bank's UK customers.
http://in.rediff.com/money/2006/jul/11bpo.htm
This isn't the first incident taking place in India, anyway.
Last year, the financial giant Citibank also had similar incident.
http://www.silicon.com/research/specialreports/offshoring/0,3800003026,39129426,00.htm
2006-07-11 17:46:24 · 9 answers · asked by Anonymous in News & Events ➔ Current Events
I hate ringing HSBC now. I can't understand what they are saying and they have no 'local' knowledge.
I once asked to be put straight through to my Branch knowing that the answer to my question wasn't going to be on their computer. It took 9 minutes to accept that they couldnt help. They also asked me for my passwords etc. What just to connect a call? No way. BT don't ask for a password to put a call through.
Better still is when they ring you back and ask you for your password. Erm no. You just rang me remember. You're the unknown this time. You rang me from the number on your system, so I'm not going to give my password to someone I can't confirm the identity of. Duh!
2006-07-11 19:21:15 · answer #1 · answered by 'Dr Greene' 7 · 1⤊ 2⤋
Wait until millions of personal details appear on the internet or are sold to crooks. You will see a complete rethink of the whole procedure but not the end as it is integral to the system ie saves money leading to more profit.
2006-07-12 01:23:41 · answer #2 · answered by ? 4 · 0⤊ 0⤋
Scam's are everywhere. Business moves where costs are low. Why such hype over offshoring, when most of manufacturing has moved from Japan, US and Europe to China, Indonesia etc.
2006-07-12 01:37:23 · answer #3 · answered by mkaamsel 4 · 0⤊ 0⤋
Bring all the jobs back to Great Britain
2006-07-13 22:29:02 · answer #4 · answered by Conservative 5 · 0⤊ 0⤋
fraud is going to happen. The notice you are giving just because it took place in India isn't necessarily relevant
2006-07-12 00:51:17 · answer #5 · answered by Chris h 2 · 0⤊ 0⤋
This is a culture and you would have to come prepared.This is a routine and if you are the victim,it is just bad luck.
2006-07-12 07:35:52 · answer #6 · answered by khan a 4 · 0⤊ 0⤋
Those kinds of incidents happen everywhere.
2006-07-12 00:51:34 · answer #7 · answered by crazyhumans2 4 · 0⤊ 0⤋
I think western society is not free of SCANDALS I can think of many one comes to my mind is ENRON.
What do you think of ENRON scandal? pure than snow white drops HA
2006-07-12 04:35:53 · answer #8 · answered by Anonymous · 0⤊ 0⤋
Bump bump bump I just got down.
2006-07-12 00:50:16 · answer #9 · answered by spitfire_230 3 · 0⤊ 0⤋