2006-07-11 13:55:26 · 7 answers · asked by Anonymous in Local Businesses ➔ Singapore
Just learn how to listen to them, although this is very difficult to do, especially when a customer is too annoying to handle. But then, listening is your best key. You have to really exert a lot of patience and be able to deal with every customer's problem professionally. If you really find your customer at fault, then be able to explain things to him, but do not point out directly that he is wrong. Just stay prudent and calm.
Mary
http://onlinepr.gbwatch.com/
2006-07-11 16:09:12 · answer #1 · answered by mary 3 · 0⤊ 1⤋
Remember, the customer is always right - even if they are wrong. If they want something you cannot give, tell them so - but tactfully. Stay within the company policies and offer them just 2 alternatives. Let them see that you are sincere and that you can help them within your limits. Turn the argument around and let them talk themselves out of it.
"I'm sorry. but I cannot do that becuase of our company policies, but here is what I can do. I can A or I can B. Tell me, how can we help you. Which would you prefer?"
2006-07-11 14:04:28 · answer #2 · answered by Newt 4 · 0⤊ 0⤋
Sawed off shotgun.
2006-07-11 13:59:37 · answer #3 · answered by Anonymous · 0⤊ 0⤋
All you can do is listen to them and then don't do business with them.
2006-07-11 13:58:57 · answer #4 · answered by crazyhumans2 4 · 0⤊ 0⤋
pepper spray
2006-07-11 13:58:33 · answer #5 · answered by slugworm88 5 · 0⤊ 0⤋
slap them
2006-07-12 11:07:37 · answer #6 · answered by Anonymous · 0⤊ 0⤋
buy a glock.
2006-07-11 14:00:47 · answer #7 · answered by what to do? 2 · 0⤊ 0⤋