at my doctors office the receptionist,office manager and 2 of the medical assistants are just plain rude.
but the worst part is what happened today-i had a question about my balance,which should have been billed to my insurance company ,and the receptionsit went off on me screaming at me,in front of other patients, it wasnt her problem(i spoke with the doctor,she does the billing,so yeah it kinda is her problem)i later talked to my insurance company-they had already sent the doctors office a check for the claim and it had been cashed 2 months prior!!
when i called to tell her what the insurance said she called me a liar and hung up!then i had the insurance company call and they were also hung up on.i did speak with the doctor this evening and he refused to apologize for his receptionist,saying that these things happen and its all the insurance companys fault!
should i try to find out how to get his practice investigated,by whom???????
i dont feel like i can trust these people!!!!
2006-07-10 20:08:11 · 5 answers · asked by Anonymous in Local Businesses ➔ United States ➔ Dallas
Call the Texas Department of Insurance and write a letter to your insurance company. Let them do the investigating/auditing.
2006-07-12 14:51:08 · answer #1 · answered by kmack 3 · 0⤊ 0⤋
A call from the DA's office about Insurance Fraud could straighten things up.
The Insurance co. could also be interested in "Insurance Fraud" that is being presented so maybe a talk to them on this is a must.
2006-07-11 03:38:48 · answer #2 · answered by Robert F 7 · 0⤊ 0⤋
report them by writing to the texas insurance commission, and send your doctor a copy of it.
2006-07-17 16:02:35 · answer #3 · answered by Karenlee C 2 · 0⤊ 0⤋
I would find a new doctor.
2006-07-11 03:12:32 · answer #4 · answered by Iowa Crossing Guard 3 · 0⤊ 0⤋
i agree with robert f!!!!you cant trust anyone these days ya know!!
2006-07-11 03:46:29 · answer #5 · answered by callalily07 4 · 0⤊ 0⤋