i have a laptop and i am trying to get my cable internet to work on it.?

Question

my fiance hooked up her DSL to it and it worked fine and when i hooked up my cable modem to it, it wouldnt let me get online it kept saying limited or no connectivity..someone please help me figure this out..

Answer 1

Plug in the ethernet cable into the laptop. Wait for it to say "Limited or no connectivity" and then restart it with the ethernet cable still in it.

That almost always works.

Answer 2

Okay, first let me say that if she had DSL she probably used their disk to set it up. To go to a cable modem you don't want the settings that DSL created. If you are running WinXP go to create a network connection and follow the instructions. You do not need to set anything up, just let the settings take place as the program asks. Leave everything set as default. Once you have created a new network connection it should work fine.

Answer 3

usually, with everything connected, and turned on, restart the cable modem. On most networks this will establish a connection.
If not you will have to call customer service for your cable company, they may need to have the modem recognize the MAC address of your computer.
If you are using a wireless router, this is a different issue and could have many solutions. Again though try restarting first the cable modem and then the router. usually this fixes the problem.

Answer 4

use your network wizard and setup your network if you are using a differnet cable modem or different company it has to be changes if you do not understand how
I suggest calling your ISP tech support they should walk you through if. My brotherinlaw hooked up a cable modem I called his ISP and they walk me through the step in about 10 minutes

Answer 5

for any help you need for your computer or laptop try the site below they are really good they have everything you need to sort things out

hope it helps you

Answer 6

change your connection settings