I have a PC with Win XP on it, that won't log on to the network, it says network cable unplugged, but i have checked all of the cables and they seem fine. What else can cause this error and how do I check and fix it?
2006-07-10
12:38:52
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14 answers
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asked by
kate
2
in
Computers & Internet
➔ Computer Networking
well, it more than likely isn't the router or modem, because there are other computers setup to them, and they work fine. Also i have tried 3 seperate cables and they don't work.
there is a tiny red X with a small yellow lock in the upright of the network icon does that mean anything to anyone?
2006-07-10
14:36:09 ·
update #1
I have powered off and on the router and modem. there is no repair option it is grey, and there are no led's that could be lit.
2006-07-10
15:01:00 ·
update #2
Make sure that the cables are connected securely to both your network card, and the wall jack/modem. If that doesnt work, then you should look at the link light on your modem, is it green or flashing green or is there a red color/no color at all. If it is no color, then you know that it is thge cable or modem port. Try replacing the cable (mind you not a crossover). Try to use a different port (of the hub if you have one) If that doesnt work, restart your modem and/or hub, and restart your computer. If that doesnt work, the chances are that you have a bad network card and need to replace that. If you have no control of your modem/network and are just a user, then you should contact your system administrator and explain them the situation. If your network still has problems after replacing your network card, then you modem can be bad. In that case, you should call a professional.
Oh! If this is a wireless internet problem then that is a whole different bag of worms.
I hope this helps, email me if your problem is more specific
2006-07-10 12:47:02
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answer #1
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answered by indiantrumpet 4
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OK, assuming the cable is good and the link light is on, on your network card and you did try another cable and you did check your network card is OK and you have the right drivers for your network card... OK, stop pulling out your hair now, take a deep breath,
Where does the other end of the network cable plug into? a router, a dsl/cable modem or another computer? Did you reset (power off-power on) the other device? Is the link light on the other device on?
If everything checks out OK and you are still getting that error and you are using win xp, there is a nice feature in XP that can help you (it has worked for me many times) go to the control panel (in classic mode) double click on network connections, find the icon for LOCAL AREA CONNECTION, do a right click on it and choose REPAIR from the pop up menu....
If after checking all things and it still does not work, I would suggest scanning for viruses or Trojans... as these things can interfere with networking....
Don't worry you will get it fixed !!!!!
2006-07-10 21:08:50
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answer #2
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answered by Anonymous
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If the cable is plugged in, look closely at the port on the computer that it's plugged in to. There should be one or two LEDs there and one or both of them should be lit.
If no LEDs are lit, there are three likely causes.
1. The network interface card has failed.
2. The cable is defective.
3. The port at the other end of the network run is bad or has a devective patch cable on it.
Check with your network admin for more information.
2006-07-10 20:24:11
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answer #3
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answered by Bostonian In MO 7
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If you are not directly connected (by cable) to your Internet but through a network at home, then it means you need to have the settings checked. If connected directly (by cable) then turn your modem off for 6 seconds and turn back on meanwhile restarting your computer. That should fix, if not it could need more detailed troubleshooting. Good Luck, hope this helps...
2006-07-10 19:44:00
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answer #4
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answered by La_Belle_LadyR99 4
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It means everything, software-wise, seems to be working, but the computer doesn't detect any connection. I would try a different cable. Things I've seen that can cause this: using a crossover cable, using a phone cord, cable not plugged in all the way. There are lots of possibilities.
2006-07-10 19:43:33
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answer #5
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answered by goaliegrl29 2
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You have a bad cable. Try replacing one cable at a time to be the most economical.Try the main cable from the PC to the net first.
Wishing you luck!
2006-07-10 19:43:51
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answer #6
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answered by Carla S 5
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I bet U need a new modem...if U can not find that the cable is disconnected...
2006-07-10 19:42:52
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answer #7
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answered by Anonymous
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It could also be that you have a router that has MAC address filtering enabled and you need to add the MAC address of your computer to the list of valid addresses.
Good Luck,
Annorax
2006-07-10 19:45:07
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answer #8
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answered by Anonymous
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it just means that one of your wires are either unplugged or something is turned off. check all the modem wires
2006-07-10 19:41:55
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answer #9
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answered by icebreaker747 2
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It means you are trying to use the wrong network card. Try and run network setup again and it will find your card
2006-07-10 19:42:51
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answer #10
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answered by nastaany1 7
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