How do I get into " Safe Mode " when booting my computer ( or rebooting it )? I have Windows XP see details.

Question

I have recently received a message from Yahoo On Line Virus Protection that I have over 1000 infections. I must have gotten it by opening up a corrupt Internet program.

I then purchased a Spyware program called
" Kill and clean ". They sent it to me via E-mail. When I tried to open it up, a messgae came back that the program was currupted.

I then contacted Support at Kill and Clean and hey sent me a new program , but they said I first should boot my computer , then press FB , and I would see the option to boot my computer in " Safe Mode". They then said I could start the Kill and Clean program in" safe Mode "- and it should work without it getting infected.

But I do not know how to access FB
( SafeMode) when I boot the the computer or (reboot ) . How exactly do I do this ?

Answer 1

You can boot into Safe Mode by hitting the F8 key at the top of your keyboard while Windows is loading.

A surer way to boot into Safe Mode is to run msconfig:

Open the Start Menu, select run, and type in "msconfig" in the field and click OK. The System Configuration Utility will then open.

Select the BOOT.INI tab and check the "/SAFEBOOT" option. If you need to access the network, select the "NETWORK" radio option as well.

Click OK.

Click Restart when prompted.

After you boot into safe mode and do everything you need to do to clean the Spyware/Viruses, you'll want to do the following:

Open the Start Menu, select run, and type in "msconfig" in the field and click OK. The System Configuration Utility will then open.

Select Normal Startup from the first tab and click OK.

Click Restart when prompted.

Answer 2

My question to you is, did your Online protection program tell you this or was it a popup message saying this, and to fix it you need to buy this program?

This is important to know. If it really came from you Online Protection AV program then you are probably better off reformatting your Computer.

If it came from the type of popup message I described, then it is a Spyware program often called Extortion Ware. If this is the case, go to this site and run the free online scan and removal. Remove all it finds.

http://housecall.trendmicro.com/

Anything it finds and cannot remove needs to be posted again with the names of the Virus/Spyware/Adware. Type these names exactly as listed by the site. Changes in the names can lead you into the wrong removal procedures.

You can type the correct name into the Google or Yahoo search engine and you will get all kinds of sites listed to help remove it.

Some of theses sites are bogus so I suggest you use the Free McAfee program called site advisor. It will warn you of these bad sites they have tested. Their site explains how it works. It works with the IE and Firefox Browsers.

http://housecall.trendmicro.com/

Answer 3

You misread "F8" (the letter eight) as "FB". Just reboot your computer and keep hitting the F8 key on your keyboard until you see a menu come up where you can choose to boot in safe mode.

Answer 4

Press F8 on startup, it may take a few seconds to get to where this will work, and then you will get a few option, and just press the down key until you get to the safe mode option and press enter!

Answer 5

it is NOT F B........ it is F 8 (the number eight)

This is the row of Function keys alone the top row of keys.
They should read F1 thru F12
Just keep tapping F8 while the puter is booting up and don't stop until you see the Safe Mode screen.

Answer 6

Some computers does it by pressing F12 and some by F8

Answer 7

They were saying F8, not FB...

Microsoft offers windows defender beta 2 on there site for free.
I put it on all my clients computers ;)

Hope this helps...

Answer 8

restart your computer and hold the F8 button

and select the start with safe mode.

thats it,

Answer 9

It is NOT FB it is F8 not FB F8(F eight)

Answer 10

try F2 while its starting up